Sales-Driven Retail Store Manager | Lead & Grow Your Team

Spectrum; Town of Webster (NY); On-site; USD 63,000 - 105,000; Full time

Job summary

Spectrum in Webster, NY is seeking a Retail Store Manager to lead a store team and drive sales performance. You’ll coach, develop, and motivate your staff to deliver exceptional service and build lasting customer relationships, while maintaining store standards and productivity.

You’ll partner with the Market Manager to exceed targets, manage scheduling, inventory, and cash controls, and implement Spectrum’s training and policies across the location.

Responsibilities

• Lead and inspire your team alongside the Market Manager to exceed sales targets and operational goals while ensuring a welcoming and organized retail environment
• Foster strong customer relationships by resolving escalations, listening actively and utilizing proven sales techniques to retain and upgrade customers
• Ensure the store upholds Spectrum’s brand standards and delivers outstanding sales and customer care
• Assess sales behaviors and product knowledge, collaborating with management to drive improvements and embrace change
• Identify sales and operational issues, developing actionable strategies to enhance store performance
• Provide subject matter expertise on store functions, Spectrum products, pricing, promotions and service features, including insights on competitors
• Maintain operational excellence in store appearance, inventory management and staffing while minimizing losses
• Support employee engagement by onboarding, training and retaining top talent and managing team schedules
• Deliver daily coaching and feedback through various forums to promote continuous learning and high performance
• Enforce company policies and procedures, including inventory and cash management

Job description

Spectrum in Webster, NY is seeking a Retail Store Manager to lead a store team and drive sales performance. You’ll coach, develop, and motivate your staff to deliver exceptional service and build lasting customer relationships, while maintaining store standards and productivity.

You’ll partner with the Market Manager to exceed targets, manage scheduling, inventory, and cash controls, and implement Spectrum’s training and policies across the location.