Sales-Driven Retail Personal Banker II

Fifth Third Bank; Carmel (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank in Carmel, IN seeks a Retail Personal Banker II to develop client relationships while promoting a full range of deposits, loans and fee‑based services. The role emphasizes consultative selling, needs assessment, and proactive outreach to improve customer financial health.

Selected candidates will rotate through onboarding with Operations and Sales & Service, ultimately supporting growth in consumer and small business banking.

Qualifications

• Uses consultative sales process and Financial Needs Assessment to identify customer needs.
• Maintains knowledge of retail products and services and recommends solutions.
• Proactively reaches out to customers using CAMP and other tools for financial reviews.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to understand customer needs.
• Maintain deep knowledge of retail products and services and recommend suitable solutions.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Work with business partners to refer customers for holistic financial solutions.
• Meet or exceed customer experience and production goals; propagate ethical behavior and risk awareness.

Skills

Consultative selling

Financial Needs Assessment

Relationship building

Cross-selling

Customer service

Communication

Education

College degree or equivalent experience

Tools

CAMP marketing tool

Job description

Fifth Third Bank in Carmel, IN seeks a Retail Personal Banker II to develop client relationships while promoting a full range of deposits, loans and fee‑based services. The role emphasizes consultative selling, needs assessment, and proactive outreach to improve customer financial health.

Selected candidates will rotate through onboarding with Operations and Sales & Service, ultimately supporting growth in consumer and small business banking.