Sales-Driven Customer Experience Specialist

U BREAK I FIX; Carmel (IN); On-site; USD 20,457 - 29,136; Full time

Job summary

A leading customer service company in Carmel is seeking a Customer Experience & Sales Specialist. This role focuses on revenue generation, customer trust, and operational excellence. Key responsibilities include managing sales processes, providing customer education on services, and participating in technical training. Pay starts from $18 per hour with additional uncapped commission opportunities based on performance, along with clear paths for career advancement.

Qualifications

• Sales, retail, or customer service experience preferred.
• Technical experience is a plus but not required.
• Comfort discussing pricing and value.

Responsibilities

• Drive store revenue through quoting, upsells, and service recommendations.
• Deliver exceptional customer experience from intake to pickup.
• Accurately create and manage work orders in POS.

Skills

Strong communication and customer-facing skills

Sales-oriented mindset

Accountability to performance

Willingness to learn technical concepts

Reliable attendance

Job description

A leading customer service company in Carmel is seeking a Customer Experience & Sales Specialist. This role focuses on revenue generation, customer trust, and operational excellence. Key responsibilities include managing sales processes, providing customer education on services, and participating in technical training. Pay starts from $18 per hour with additional uncapped commission opportunities based on performance, along with clear paths for career advancement.