Sales Director - Senior Living

AgeWell Senior Living; Boca Raton (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

Company-paid Life Insurance and Vol D.

Generous PTO and paid holidays

401(k) with company match

Job summary

Sunscape Boca Raton, a part of AgeWell Solvere Living, seeks a Sales Director to drive occupancy and revenue in a senior living community. You will lead outreach, convert inquiries to residents, and partner with the marketing team to maximize referrals and market share.

The role emphasizes customer service, team collaboration, and day-to-day sales leadership. Ideal candidates have five years of sales/marketing success, a college degree, and proficiency with Microsoft Office.

Qualifications

• Five years sales/marketing experience with a proven track record.
• Excellent customer service and public relations skills.
• Willingness to travel at least 30% of the time to referral sources.

Responsibilities

• Achieve maximum occupancy and total revenue by attracting qualified prospects and converting them into residents.
• Engage in community outreach to create referrals and meet sales goals.
• Respond to inquiries, schedule visits, conduct tours, and close sales per goals.
• Review pipeline regularly and participate in sales meetings and stand-up updates.
• Ensure marketing uses Sherpa for all sales activities and coordinate with the Marketing Coordinator for move-ins.
• Participate in events on-site and off-site; collaborate with department heads on sales strategy.
• Provide weekend Manager on Duty coverage and update competitor evaluations semi-annually.

Skills

Sales/marketing experience

Customer service

Public relations

Travel to referral sources

Education

College degree

Tools

Microsoft Office

Job description

Sales Director - Senior Living

Sunscape Boca Raton

Boca Raton, FL

Employment: Full-Time Pay Frequency: Annually Pay Maximum: 85000 Pay Minimum: 65000

You. Belong. Here.

At Sunscape Boca Raton we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere!

If That's Not Reason Enough, As a Certified Great Place To Work For 8 Years In a Row, We Proudly Offer Eligible Team Members

• Medical, Dental and Vision benefits
• Company-paid Life Insurance and Voluntary Disability
• Generous Paid Time Off (PTO) Plan and paid holidays
• 401(k) Retirement Savings Plan with company match

Responsibilities

The Director of Community Relations is responsible for achieving maximum occupancy and total revenue potential of the community by attracting qualified prospects and converting those prospects into Residents.

• Responsible for community outreach and education activities for creating referrals.
• Regularly meets goals, including but not limited to: time in selling zone, time in outreach zone, voice-to-voice calls, tours, home visits, prospect case studies and creative follow-up and exceeding occupancy to budget.
• Responds to inquiries, schedules visits, conducts tours, and closes sales per sales and marketing goals.
• Conducts daily and weekly reviews of prospects in the pipeline, i.e., Hot Board
• Participates in sales meetings, including but not limited to semi-annual marketing meetings with AgeWell Solvere Living.
• Ensures marketing team is using Sherpa for all internal and external sales activities.
• Participates in Stand-Up meeting providing updates to team members on census, projected move-ins, tours, events, etc.
• Provides Marketing Coordinator the new Resident and Family contact information to assist in the move-in process, including all required paperwork, unit readiness, and Resident requests.
• Participates in events on-site as well as off-site.
• Works with the Executive Director to resolve any Community first impression issues.
• Reviews weekly productivity report for accuracy.
• Participates in weekly sales call with AgeWell Solvere Living.
• Works collaboratively with department heads to emphasize the team’s role in sales.
• Provides Manager on Duty weekend coverage as scheduled.
• Updates key competitor evaluations and price surveys semi-annually.
• Follows all emergency procedures.
• Understands all safety practices and procedures.
• Exhibits excellent customer service and public relations skills.
• Is creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.
• Displays patience, tact, enthusiasm and a cheerful disposition.
• Promotes the Community in a positive manner and effectively communicates AgeWell Solvere Living Managed Community values to residents, families, visitors, and team members.

Qualifications

• College degree preferred.
• Excellent customer service and public relations skills.
• Cheerful personality.
• Keen desire to serve seniors.
• Five years sales/marketing experience with a proven track record.
• Previously senior living experience preferred.
• Effective problem-solving skills.
• Creative approach to goals and problems.
• Experience working with seniors.
• Demonstrates proficiency in Microsoft Office and other marketing-related software.
• Physically able to bend and reach.
• Physically able to push and pull and lift up to 40-50 pounds if necessary.
• Physically able to stand for extended periods of time.
• Spends at least 30% of time on travel to referral sources in market area.

Miscellaneous

• May have their picture taken and image used in social media or community advertising.
• May be video recorded from devices installed by families in residents’ apartments.
• May spend as much as 75% of time on travel to referral sources in market area.
• May be required to work weekends and holidays as assigned.
• May be required to work on shifts other than the one for which hired.
• Subject to exposure to infectious waste, diseases, conditions, etc., including HIV, AIDS, and Hepatitis B and C viruses.
• Could be subject to hostile and emotionally upset Residents due to mental status.
• Background, criminal, and drug tests may be required.
• May be asked to submit to random drug test during employment.
• Community calls may be monitored or recorded for quality assurance purposes. In order to ensure the proper execution and conduct during calls with family members and customers, calls are subject to quality control monitoring.