Sales Director – Risk Adjustment & Retrieval (Healthcare BPO)

Annova Solutions; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Join a forward-thinking healthcare BPO firm as a Sales Director, where you'll lead new business development and manage the entire sales cycle. This role offers the chance to shape sales processes and collaborate closely with cross-functional teams. With a focus on risk adjustment and quality audits, you'll leverage your experience to drive growth and improve operational performance. Enjoy a dynamic work environment with real input into strategy and the opportunity to scale a sales function from the ground up. If you're a self-starter with a passion for healthcare, this is the perfect opportunity for you.

Qualifications

• 3-5 years of experience selling to health plans.
• Strong outbound skills including cold email and calling.
• Experience in lean environments.

Responsibilities

• Manage the full sales cycle with health plans.
• Implement effective processes using Zoho CRM.
• Collaborate with delivery and product leaders.

Skills

Sales Experience

Cold Calling

Communication Skills

Risk Adjustment Knowledge

CRM Proficiency

Tools

Zoho CRM

Job description

Sales Director – Risk Adjustment & Retrieval (Healthcare BPO)

Sales Director – Risk Adjustment & Retrieval (Healthcare BPO)

Direct message the job poster from Annova Solutions

Job Title: Sales Director – Risk Adjustment & Retrieval (Healthcare BPO)

Location: U.S. (Remote) | Reports to: Executive Team

About Annova

Annova Solutions is a healthcare BPO firm focused on medical chart retrieval, risk adjustment coding, and quality audits for Medicare Advantage and Medicaid plans. Since 2017, we've supported payors in improving risk score accuracy and operational performance through reliable, tech-enabled service delivery.

With strong enterprise relationships already in place, we are investing in building a repeatable sales engine to scale our next phase of growth.

What You’ll Own

New Business Development

Manage the full sales cycle, including outbound prospecting, discovery, RFPs, and closing deals with regional and national health plans.

Translate our offerings into compelling, outcomes-driven language tied to payor priorities like risk adjustment accuracy and audit readiness.

Sales Process and CRM Buildout

Implement lightweight but effective processes using Zoho CRM to track pipeline, forecast accurately, and drive consistency.

Cross-Functional Collaboration

Work closely with delivery and product leaders to align scope, timelines, and expectations for a smooth handoff and execution.

Capture buyer feedback and turn insights into sharper messaging, updated materials, and new ways to package our services.

What We’re Looking For

• 3 to 5 years of experience selling to health plans, ideally in Medicare Advantage, Medicaid, or value-based care
• Familiarity with risk adjustment workflows like retrieval, coding, or HCC audits
• Strong outbound skills, including cold email, cold calling, and persistent follow-up
• Clear, confident communication and a self-starter mentality
• Experience operating in lean environments where you take ownership and help shape how sales runs

Nice to Have

• Knowledge of CMS risk models, HEDIS, or audit mitigation
• Experience working with MSOs, ACOs, or provider-affiliated plans
• Comfortable using Zoho CRM or similar platforms

Why Join Annova

• Real input into strategy, not just execution
• Clear product-market fit with room to grow
• No layers or bureaucracy—just smart people moving quickly
• Opportunity to help scale a sales function from the ground up

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Outsourcing and Offshoring Consulting

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