Working with an exciting, niche Insurtech, Series B start-up.The role will encompass a combination of expanding existing accounts (typically 70% of the role) and bringing in new logos/accounts (typically 30% of the role)
Expansion Activities
- Gain a deep understanding of the client’s needs and pain-points, and what they expect from the software
- Collaborate with Customer Success, Marketing, and Revenue Operations to develop strategies to grow existing strategic accounts and ensure quality and cost-effective customer service
- Solicit expansion ARR within currently established account(s) – in the form of either upsell or cross-sell – by connecting with and demonstrating value of software across business units
- Serve as the lead point of contact for strategic clients while building and nurturing trusted, long-lasting relationships
- Find new use cases within established clients that drive additional ARR
- Collaborate with our Marketing and Revenue Operations teams to drive specific account based marketing efforts
- Travel onsite to client offices as required (NYC, Boston, Miami, other locations); anticipate up to 10% of total time
- Collaborate regionally and globally with sales team and other departments to provide support as needed towards sales efforts and goals
New Business Activities
- Collaborate with Marketing and Revenue Operations, among others, to drive pipeline This includes:
- Defining a target set of P&C accounts based on the software Ideal Customer Profile (ICP)
- Defining personas and corresponding messaging to attack these accounts with
- Attacking these accounts and personas through various outreach methods (warm connections, LinkedIn, email, cold calling etc)
- Present and demo the solution, as required
- Deliver prospect feedback to product teams to help enhance existing use cases and develop additional product use cases
- Solicit and guide new sales opportunities through established client vendor and procurement processes
- Attend conferences and events, participate in panels to help raise brand awareness and drive additional sales leads
Follow up on new sales leads and opportunities from marketing campaigns, conferences, webinars, and other marketing campaigns
Job Requirements
- 8+ years of proven B2B / Enterprise sales experience with minimum 3 years in specific SaaS or similar sales roles
- Minimum 3 - 5 years L&A insurance background, a keen understanding of the insurance value chain, and the ability to have business-based insurance conversations
- Proven success selling into at least two of the following personas: Chief Information Officer, Chief Technology Officer, Chief Actuary, Chief Product Officer, Chief Underwriting Officer
- Proven success selling into Tier 1, 2, 3 & 4 P&C Insurance companies in North America
- Experience in complex, niche technical sales situations
- Interpersonal skills – experience dealing effectively with people in various roles – team player/culture builder
- Excellent oral and written communication skills
- Culturally adaptable and experience working in a SaaS and start-up environment
- Collaboration with internal stakeholders to ensure client needs are met
Good organizational, multi-tasking, and time-management skills