Sales Director

3P Partners; Massachusetts; On-site; USD 140,000 - 160,000; Full time

Job summary

A leading food manufacturing firm is seeking a Sales Operations Director to drive revenue growth across retail and foodservice sectors. The role involves leading the sales team, negotiating contracts, and ensuring alignment with internal departments. Successful candidates will have over 10 years of sales operations experience, a strong grasp of logistics and channel dynamics, and proven leadership abilities. This position offers a competitive salary range of $140-160K plus bonuses, located onsite near Salem, MA.

Qualifications

• 10+ years of sales operations or inside sales experience in food manufacturing or distribution.
• Strong understanding of logistics and channel dynamics.
• Proven experience in leading high-performing teams.

Responsibilities

• Drive revenue growth across retail and food service channels.
• Lead and develop the sales team to meet targets.
• Negotiate large-scale contracts and agreements.

Skills

Sales strategy development

Team leadership

Analytical skills

Negotiation skills

CRM proficiency

Financial acumen

Tools

CRM platforms

Sales analytics tools

Job description

• Own sales strategy and execution across retail and foodservice, driving revenue and growth
• Shape talent, succession, and leadership development while driving commercial results
• Onsite position near Salem, MA. $140-160K base + bonus.

The Sales Operations Director provides overall leadership for the sales department, driving revenue growth across retail and food service distribution channels. This role is responsible for setting directions, developing the sales team, and aligning customer needs with production capabilities. Success will require strong analytical abilities, commercial acumen, translating market opportunities into actionable plans, and ensuring effective coordination with internal stakeholders such as Purchasing, Operations, Marketing, and Finance. The Sales Operations Director is a key contributor to the company’s strategic growth and will play an active role in shaping commercial priorities and long‑term customer relationships.

Key Responsibilities

• Lead, coach, and develop the sales team to set and meet sales and margin targets while ensuring a culture of accountability, respect, and continuous improvement.
• Establish succession plans and talent development programs within the sales team.
• Oversee key account management for high‑value retailers, regional grocery chains, and foodservice distributors, serving as the escalation point for complex negotiations and strategic partnerships.
• Build, optimize, and oversee all sales operations processes, including forecasting, demand planning alignment, reporting, CRM structure, and sales performance dashboards.
• Collaborate daily across departments, including Purchasing and Operations, to align sales strategies with inventory levels, production capacity, seasonal demand, and promotional planning.
• Work directly with the VP of Sales & Purchasing through daily/weekly interaction, providing updates, aligning sales strategies, and ensuring goals match company priorities.
• Negotiate and support large‑scale contracts, promotional agreements, and pricing structures, balancing customer needs with company profitability.
• Monitor market trends, competitor activity, and customer insights, and translate findings into proactive sales strategies with measurable KPIs.
• Ensure compliance with company policies, pricing guidelines, and contractual obligations, while maintaining accurate CRM and sales documentation.
• Drive cross‑functional collaboration to support new product launches, customer initiatives, and long‑term growth opportunities.

Requirements

• 10+ years of progressive sales operations or inside sales experience in food manufacturing or distribution, including leadership roles.
• Strong understanding of finished goods logistics, product lifecycle management, and channel dynamics across retail and foodservice distribution.
• Demonstrated ability to lead and develop high‑performing teams, foster collaboration, and manage complex customer relationships.
• Proficiency with CRM platforms, forecasting tools, and sales analytics to support data‑driven decision‑making.
• Strong financial acumen with the ability to interpret and act on P&L impacts of pricing, promotions, and contracts.
• Exceptional negotiation, interpersonal, and communication skills, with a hands‑on leadership style that balances strategy and execution.