Sales Director

StoryPoint Group; Grand Rapids (MI); Hybrid; USD 50,000 - 70,000; Full time

Job summary

StoryPoint Group is seeking a Community Advisor / Sales Representative to drive revenue and establish strong partnerships in Grand Rapids, Michigan. This dynamic sales professional will manage occupancy targets and enhance community awareness across multiple senior living sites.

The ideal candidate will have a solid background in sales and a heart for serving seniors, showcasing strong leadership and communication skills. They will utilize tools like Salesforce to effectively track sales initiatives and client engagement, aiming for excellence in all interactions.

Qualifications

• Proven track record of exceeding sales goals.
• Knowledge of the senior market and products preferred.
• Ability to connect with and serve seniors effectively.
• Experience working independently and as a team member.

Responsibilities

• Seeks new opportunities for referral partnerships.
• Manages occupancy and revenue goals.
• Utilizes Salesforce for sales management.
• Conducts tours for prospective residents.

Skills

Sales experience

Strong communication skills

Leadership skills

Problem-solving

Organizational skills

Interpersonal skills

Tools

Salesforce

Microsoft Office

Job description

Community Advisor / Sales Representative – Multi‑Site

Leisure Living Senior Communities

Position Summary

The Community Advisor / Sales Representative is a sales professional responsible for driving and producing revenue. The Community Advisor / Sales Representative is responsible for increasing community awareness, establishing strong referral partnerships, and increasing occupancy levels in a multi‑site region of our senior living communities. By creating and following a strategic sales plan, the ideal candidate will drive referrals to the community, manage the sales funnel, and create urgency by following a sales process with prospects to achieve revenue goals. This position may require up to 75% regional travel. Community sites may vary based on demand.

Required Experience

• Previous experience in sales with a proven track record of meeting and exceeding sales goals.
• Knowledge of the senior market and senior living products is preferred. However, we encourage all types of successful sales professionals to apply! Strong communication skills.
• Desire to connect with and serve seniors by matching their needs to our service offerings and successfully move them into our communities.
• Aggressive sales instinct with the ability to close while maintaining compassion for our customers.
• Time Management and organizational skills necessary to be effective in a fast‑paced environment.
• Must exhibit a high degree of initiative and creativity, sound judgment, and professional ethics.
• Must possess strong leadership skills to work effectively both independently and as a team.
• Proficient in Microsoft Office applications and contact management software.
• Demonstrated aptitude for problem‑solving; ability to determine solutions for clients.
• Strong interpersonal skills necessary to form business relationships necessary to collectively achieve results.

Primary Responsibilities

• Seeks new opportunities to expand referral partnerships and community relationships.
• Manages all occupancy and revenue goals for the communities.
• Utilizes Salesforce to manage sales funnels, conversion ratios and move‑in metrics.
• Complies with Fair Housing and Federal Trade Commission requirements.
• Seeks new opportunities to expand our growing number of referral sources.
• Make daily outbound calls to prospective customers in database to schedule visits and tours.
• Provides tours of models or vacant apartments to future residents and referral sources.
• Consistently follows all established sales processes in order to achieve sales targets.
• Lead marketing initiatives and events.
• Serves as an educational resource for residents, caregivers and staff members.
• Promotes the organization in a positive manner and sets the example for organization standards for excellence.
• Maintains effective communication and cross‑collaboration throughout the company.
• Collaborates with site leadership teams to ensure sales targets are achieved through development of strong working relationships and teamwork.
• Lead follow‑up support for the portfolio.
• Coordinates occupancy, goals and resident/prospect information.
• Prepares and manages all relative reports.
• Willingness to work a flexible schedule to include evenings, weekends or “non‑traditional” work hours as business demands dictate.

Equal Opportunity Employer.