Sales Director

StoryPoint; New Hudson (MI); On-site; USD 50,000 - 80,000; Full time

Job summary

StoryPoint is seeking a Community Specialist to lease our senior living community. You will manage occupancy and revenue goals, follow a structured sales process, and build relationships with prospects to close leases.

Responsibilities include using Salesforce to track the funnel, scheduling tours, and collaborating with marketing and staff to create a welcoming environment. Travel may be required.

Qualifications

• Previous experience in sales with a proven track record of meeting and exceeding sales goals
• An understanding of the senior market and various senior living products is a plus but not a requirement. We encourage all types of successful sales professionals to apply!
• Desire to listen to, connect with, and serve seniors by matching their needs to our service offerings and successfully move them into our communities
• Aggressive sales instinct with the ability to close while maintaining compassion for our customers
• Ability to manage time effectively
• Must exhibit a high degree of initiative and creativity, good judgment, and professional ethics
• Must possess strong leadership skills to work effectively both independently and as a team
• Excellent communication and presentation skills
• Demonstrated aptitude for problem‑solving; ability to determine solutions for clients
• Microsoft Office and Salesforce proficiency is desirable
• Some travel may be required

Responsibilities

• Manages occupancy and revenue goals for the community
• Uses Salesforce to manage sales funnels, conversion ratios, and move‑in metrics
• Complies with Fair Housing and FTC requirements
• Seeks new referral sources to grow opportunities
• Makes daily outbound calls to prospective customers to schedule visits and tours
• Manages leasing center on site during construction phase
• Provides tours of models or vacant apartments to future residents and referral network
• Assists with marketing initiatives and resident events
• Serves as educational resource for residents, caregivers, and staff
• Promotes the organization and upholds standards of excellence
• Maintains effective communication and cross-collaboration throughout the community
• Coordinates occupancy, goals and resident/prospect information
• Prepares and manages all relative reports
• Willingness to work flexible hours including evenings, weekends, or non-traditional hours

Skills

Sales experience

Senior market understanding

Communication skills

Leadership

Time management

Initiative & creativity

Problem solving

Close deals

Team collaboration

Travel flexibility

Tools

Salesforce

Microsoft Office

Job description

The Community Specialist is a sales professional responsible for leasing a senior living community. By creating and following a strategic business plan, the ideal candidate will manage their sales funnel, create urgency with prospects, and follow a sales process through closing to achieve optimal occupancy and revenue targets.

Qualifications

• Previous experience in sales with a proven track record of meeting and exceeding sales goals
• An understanding of the senior market and various senior living products is a plus but not a requirement. We encourage all types of successful sales professionals to apply!
• Desire to listen to, connect with, and serve seniors by matching their needs to our service offerings and successfully move them into our communities
• Aggressive sales instinct with the ability to close while maintaining compassion for our customers
• Ability to manage time effectively
• Must exhibit a high degree of initiative and creativity, good judgment, and professional ethics
• Must possess strong leadership skills to work effectively both independently and as a team
• Excellent communication and presentation skills
• Demonstrated aptitude for problem‑solving; ability to determine solutions for clients
• Microsoft Office and Salesforce proficiency is desirable
• Some travel may be required

Responsibilities

• Manages all occupancy and revenue goals for the community
• Utilizes Salesforce to accurately manage sales funnels, conversion ratios, and move‑in metrics
• Complies with Fair Housing and Federal Trade Commission requirements
• Seeks new opportunities to expand our growing number of referral sources
• Make daily outbound calls to prospective customers in database to schedule visits and tours
• Manages the leasing center on site during the construction phase
• Provides tours of models or vacant apartments to future residents and referral agency network
• Assists with marketing initiatives and resident events
• Serves as an educational resource for residents, caregivers, and staff members
• Promotes the organization in a positive manner and sets the example for organization standards for excellence
• Maintains effective communication and cross collaboration throughout the community
• Coordinates occupancy, goals and resident/prospect information
• Prepares and manages all relative reports
• Willingness to work a flexible schedule to include evenings, weekends, or “non‑traditional” work hours as business demands dictate

Equal Opportunity Employer