Sales Development Support Specialist

Wiretap Telecom; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Wiretap Telecom is looking for a motivated Sales Development Representative (SDR) to join their remote team. This entry-level role offers comprehensive training and mentorship from a Senior Sales Executive, focusing on lead generation and support for the sales process in an evolving telecommunications landscape. Ideal for recent graduates or individuals eager to start a sales career, this position promises growth opportunities based on performance.

Benefits

Competitive hourly wage

Comprehensive benefits package

401K retirement savings plan

Extensive training on services

Ongoing mentorship support

Opportunities for advancement

Qualifications

• No college degree required; strong desire to learn valued.
• Familiarity with basic computer applications expected.
• Comfortable working independently in a remote setting.

Responsibilities

• Generate sales leads through various methods.
• Manage customer and lead information in the CRM system.
• Schedule demos and prepare sales proposals.

Skills

Communication skills

Organization

Proactiveness

Self-motivation

Tools

CRM software

Basic computer applications

Job description

Job Title: Sales Development Representative (SDR)

Company: Wiretap Telecom

Location: Fully Remote (Candidates must reside in Oklahoma, Illinois, Kansas, or Florida)

Employment Type: Full-Time, Hourly

Reports to: Senior Sales Executive

About Us:

Wiretap Telecom is a dynamic and growing provider of innovative business communication solutions. We partner with businesses to deliver reliable and cost-effective services, including SIP Trunking, VoIP technologies, SMS/MMS services, Unified Communications (UCaaS), Contact Center solutions (CCaaS), and POTS line replacement. Our mission is to simplify complex telecom challenges and empower businesses to connect, communicate, and grow efficiently. We pride ourselves on exceptional customer support and a commitment to being true partners to our clients.

Job Summary:

Are you a recent graduate or an ambitious individual ready to launch your career in the exciting world of sales? Wiretap Telecom is seeking a motivated and energetic Sales Development Representative (SDR) to join our team! This entry-level position is a fantastic launchpad, offering you the chance to learn the ropes from the ground up, directly support a Senior Sales Executive, and spearhead our lead generation efforts. We're looking for someone hungry to learn and grow, with a clear development path towards a salary plus commission Senior Sales Representative role. This is a full-time, hourly, fully remote position where you'll gain invaluable hands-on experience and mentorship.

Key Responsibilities:

• Proactively identify and generate new sales leads for Wiretap Telecom's services through various methods, including online research, industry databases, professional networking, and other creative channels.
• Initiate first contact with potential leads and existing customers via compelling emails and professional phone calls to introduce our communication solutions.
• Qualify leads according to defined criteria and nurture them through the initial stages of the sales funnel.
• Diligently manage and update customer and lead information in our CRM system and other sales-related software.
• Assist in the scheduling of demos, creation and delivery of accurate quotes and sales proposals for telecom services under the guidance of the Senior Sales Executive.
• Conduct timely and effective follow-up calls and emails to nurture leads, schedule meetings, and support the sales process.
• Provide comprehensive administrative and operational support to the Senior Sales Executive, including scheduling appointments, managing calendars, preparing reports, and organizing sales materials.
• Collaborate with the sales team to refine lead generation strategies, improve sales processes, and achieve team targets.
• Perform other sales support duties as necessary to assist the senior sales staff.

Qualifications & Requirements:

• No college degree required! We welcome applications from recent college graduates looking for their first big opportunity, as well as entry-level candidates who are passionate about starting a sales career.
• A strong desire to learn, a can-do attitude, and a hunger for success are more important than extensive prior experience.
• While previous exposure to sales, lead generation, or customer service (especially in telecom/tech) is a plus, it is not a prerequisite. We will train the right candidate!
• Excellent verbal and written communication skills, with the ability to connect with people.
• Coachable, with a willingness to absorb feedback and continuously improve.
• Strong organizational skills and a good level of attention to detail.
• Proactive, self-motivated, and comfortable working independently in a remote setting.
• Familiarity with basic computer applications (e.g., Zoom, Slack, Excel, Email) is expected. Experience with CRM software is a bonus.
• Must have a dedicated, quiet, and professional remote work area with reliable high-speed internet access.
• Ability to consistently work a full-time schedule (e.g., 8 AM - 5 PM or 9 AM - 6 PM, specific timezone to be aligned with team needs, likely Central or Eastern Time).
• Must be a current resident of and legally authorized to work in one of the following states: Oklahoma, Illinois, Kansas, or Florida.

What We Offer:

• A competitive hourly wage.
• A stable, full-time, fully remote position offering flexibility and work-life balance.
• Comprehensive benefits package including Medical and Dental insurance.
• Access to a matching 401K retirement savings plan.
• Extensive training on Wiretap Telecom's services, cutting-edge sales techniques, and industry best practices.
• Ongoing mentorship and direct support from a Senior Sales Executive dedicated to your growth.
• A clearly defined career path with opportunities for advancement into a salary plus commission Senior Sales Representative role based on your performance and skill development.
• The chance to be an integral part of a dynamic and growing sales team in the evolving business communications industry.
• A collaborative, supportive, and positive remote work culture that values learning and development.

Ready to kickstart your sales career? We want to hear from you!

Wiretap Telecom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.