Sales Development Representative (SDR)

Diligent Solutions; United States; On-site; USD 45,000 - 75,000; Full time

Job summary

Diligent Solutions is seeking a Sales Development Representative (SDR) in the United States to identify prospective customers, initiate conversations, qualify needs, and schedule product demonstrations for the Account Executive. You will build targeted lists, engage through cold calls, email, and LinkedIn, and maintain CRM records to ensure a steady flow of qualified meetings and opportunities.

This role emphasizes proactive outreach, learning from feedback, and collaboration with sales and

Qualifications

• Strong verbal and written communication skills.
• Ability to make cold calls and initiate conversations with new prospects.
• Ask thoughtful questions to identify needs and handle initial objections.
• Strong organization and consistent follow-through.
• Goal-oriented mindset and willingness to learn from feedback.
• Ability to work independently and manage daily prospecting activities.
• Experience in sales, business development, recruiting, or customer-facing work.

Responsibilities

• Research target companies and identify decision-makers within federal prime contractors and subcontractors.
• Engage stakeholders through cold calls, email, and LinkedIn.
• Build and maintain targeted prospect lists.
• Qualify prospects based on staffing needs and timing.
• Explain how the platform supports staffing and recruiting workflows.
• Schedule discovery calls and product demonstrations for the Account Executive.
• Follow up with prospects to ensure attendance at meetings.
• Respond to inbound inquiries and qualify opportunities.
• Maintain accurate CRM records and next steps.
• Provide clear handoff notes outlining prospect needs.

Skills

Prospecting & outreach

Communication

Questioning & discovery

Organization & follow-through

Independence

Sales/customer-facing experience

Tools

CRM systems

LinkedIn Sales Navigator

Apollo or similar tools

Job description

Sales Development Representative (SDR)

About the Role

You will identify prospective customers, initiate conversations, qualify their needs, and schedule product demonstrations for the Account Executive. This role is ideal for someone who enjoys prospecting, building relationships, and turning outreach into sales opportunities.

Key Responsibilities

• Research target companies and identify decision-makers within federal prime contractors and subcontractors.

• Engage business development, capture, proposal, recruiting, and executive stakeholders through cold calls, email, and LinkedIn.

• Build and maintain targeted prospect lists.

• Qualify prospects based on their staffing challenges, business needs, purchasing process, and timing.

• Clearly explain how the platform supports proposal staffing, candidate alignment, and recruiting workflows.

• Schedule qualified discovery calls and product demonstrations for the Account Executive.

• Follow up with prospects and help ensure scheduled meetings are attended.

• Respond promptly to inbound inquiries and qualify potential opportunities.

• Maintain accurate prospect information, outreach activity, and next steps in the CRM.

• Provide clear handoff notes outlining each prospect's needs and relevant context.

• Meet established targets for outreach, qualified meetings held, and sales opportunities generated.

• Collaborate with sales and marketing to improve messaging and outreach effectiveness.

Required Qualifications

• Strong verbal and written communication skills.

• Comfort making cold calls and initiating conversations with new prospects.

• Ability to ask thoughtful questions, identify needs, and handle initial objections.

• Strong organization and consistent follow-through.

• A goal-oriented mindset and willingness to learn from feedback.

• Ability to work independently and manage daily prospecting activities.

• Experience in sales, business development, recruiting, or customer-facing work.

Preferred Qualifications

• Previous SDR, BDR, or outbound prospecting experience.

• Experience with SaaS, recruiting technology, or HR software.

• Familiarity with federal contracting, proposal development, or recruiting.

• Experience using CRM systems, LinkedIn Sales Navigator, Apollo, or similar prospecting tools.

What Success Looks Like

• A steady flow of qualified meetings that prospects attend.

• Sales opportunities that match the target customer profile.

• Consistent outreach and timely follow-up.

• Accurate CRM records and clear handoffs to the Account Executive