Sales Development Representative, Platform Innovation

Doordashusa; Chicago (IL); Hybrid; USD 20,664 - 34,440; Full time

Job summary

DoorDash is seeking an SDR to be the first point of contact for restaurant operators exploring Platform Innovation solutions. You will research prospects, identify decision-makers, qualify interest, and book meetings for field sales across your region.

This role suits someone who enjoys high-volume outreach, learns quickly, and can develop skills in prospecting, discovery, and storytelling while working with sales leadership to ensure smooth handoffs.

Qualifications

• 2+ years in a sales or customer-facing role.
• Strong written and verbal communication.
• Familiar with CRM and sales-engagement tools like Salesforce and Outreach.
• Comfort with high-volume outbound outreach and targets.

Responsibilities

• Prospect and qualify restaurant operators and key decision-makers.
• Drive high-volume outreach through calls and emails to book meetings.
• Partner with field sales to move opportunities forward.
• Maintain accurate CRM records and manage the pipeline.
• Refine messaging and discovery techniques through practice and feedback.
• Develop knowledge of DoorDash Platform Innovation products and restaurant ops.

Tools

Salesforce

Outreach

Google Workspace

Job description

About the Team

The Platform Innovation Sales Development team supports and scales DoorDash's newest suite of platform products by connecting restaurant operators with powerful tools to run their operations and grow their business. As part of DoorDash's broader sales organization, this team plays a critical role in driving top‑of‑funnel growth and building strong, hyper‑local relationships with restaurants across the U.S. We help operators adopt a new class of SaaS and operational solutions, ones that pair front‑line restaurant technology with DoorDash's built‑in demand, to fuel long‑term success.

About the Role

As a Sales Development Representative (SDR), you’ll be the first point of contact for restaurant operators exploring DoorDash's Platform Innovation solutions. You’ll own the early stages of the sales process: researching prospects, identifying decision‑makers, qualifying interest, and securing meetings for field sales partners across your assigned region.

This role is ideal for someone who is energized by high‑volume outreach, enjoys uncovering opportunities through conversation, and wants to build a strong foundation in sales. You’ll bring discipline and creativity to your outreach while gaining exposure to both inside and field sales motions within a fast‑paced, growth‑oriented environment.

You’ll work closely with Sales leadership and field sellers to ensure a smooth handoff of qualified opportunities, while building core skills in prospecting, discovery, and storytelling.

You will report to the Director of Platform Innovation Sales within the Restaurant Success organization.

This role expects flexibility, with some time in office and some time remote. The ability to travel as needed for in‑person collaboration through trainings, off‑sites, team‑building events, and other business‑related necessities is required.

You’re excited about this opportunity because you will…

• Prospect and qualify new merchants: Identify, contact, and qualify restaurant operators and key decision‑makers through targeted outreach.
• Drive high‑volume outreach: Conduct consistent cold calling (including high daily dial volume) and email outreach to generate interest and book qualified meetings.
• Partner with field sales: Collaborate closely with field sales reps to set meetings that move opportunities forward.
• Manage pipeline effectively: Maintain accurate and up‑to‑date records in our CRM and utilize the sales tech stack to operate efficiently.
• Refine sales skills: Continuously improve messaging, discovery, and qualifying techniques through feedback and practice.
• Build industry knowledge: Develop expertise in DoorDash's Platform Innovation products, restaurant operations, and consultative selling.

We’re excited about you because you have…

• 2+ years of experience in a sales or customer‑facing role; high‑volume outbound or cold calling experience is a strong plus.
• Strong written and verbal communication skills, with the ability to spark engaging conversations.
• Comfort working in a fast‑paced, goal‑driven environment with daily activity targets.
• Strong organizational skills and attention to detail when managing leads and outreach.
• Familiarity with CRM and sales‑engagement tools like Salesforce and Outreach, and productivity tools such as Google Workspace.
• A proactive, coachable mindset with a desire to learn, adapt, and grow within a sales organization.
• Interest in restaurants, restaurant technology, or SaaS and technology‑enabled services; exposure to hardware or restaurant operating technology is a plus.

Applications for this position are accepted on an ongoing basis.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental‑health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado, is $14.98–$25.20 USD.

The total on‑target earnings (base + commissions) for this position within the United States, including Illinois and Colorado, is $31.30–$46 USD.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non‑Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.