Senior Associate, Sales Strategy & Operations

DoorDash; Chicago (IL); On-site; USD 87,000 - 128,000; Full time

Benefits offered by this job

401(k) plan with employer matching

paid parental leave

wellness benefits

commuter benefits match

paid time off

paid sick leave

medical, dental, and vision benefits

11 paid holidays

disability and basic life insurance

family-forming assistance

mental health program

Job summary

DoorDash is hiring for a Senior Associate on the US Pre-Sales S&O team. You will build and execute sales strategies, partner with Sales, Marketing, GTMT, Product and Finance to acquire, retain and grow merchants at scale and provide data-driven insights for alignment with company goals.

You will develop go-to-market playbooks, drive revenue optimization, design productivity improvements, and own pipeline analytics while collaborating with cross-functional teams to scale impact.

Qualifications

• 2+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related fields.
• Strong cross-functional business experience, project management, and communication skills.
• Proficiency with large data sets and modeling in Excel/Google Sheets; SQL and data visualization tools.
• Willing to be a hands-on 'humble doer' who can scale with the team.
• Bachelor’s degree or higher.
• Experience creating AI-driven solutions end-to-end from discovery to production.

Responsibilities

• Develop go-to-market playbooks and revenue optimization plans.
• Lead data-driven analyses to support Pre-Sales strategy.
• Collaborate with Merchant, Product, Engineering, Operations and Sales teams to scale impact.

Skills

Consulting experience

Strategy development

Business development

Operations experience

Analytics

SQL

Excel

Data visualization tools

AI tooling

Cross-functional collaboration

Education

Bachelor’s degree or higher

Tools

SQL

Excel

Google Sheets

Sigma

Tableau

Job description

About The Team

Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it.

About The Role

Within this job posting, we’re hiring for roles on the following team(s):

Core And Vendor Sales S&O

• We are looking for a Senior Associate to build and execute the Sales strategy for US Pre-Sales Rx. You will work closely with internal stakeholders (Sales, Marketing, GTMT, Product, Finance, and more!) to acquire, retain and grow Merchants at scale. You will report into the Senior Manager of Pre-Sales S&O.
• This will include developing go-to-market playbooks, revenue optimization, strategic plans to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics. You will sit at the center of our revenue generation engine - this will require prioritization and data-driven insights to ensure our teams are working against the right goals and have the tools needed to achieve them.

You’re Excited About This Role Because You’ll…

• Build – develop and drive the future of US Pre-Sales Restaurant Acquisition
• Experiment – scope tests and experiments on everything from adoption to optimization
• Implement – drive tactical day to day operations and implement efficient improvements to optimize business impact
• Influence – work with our Merchant, Product, Engineering, Operations and Sales teams to scale business impact

We’re Excited About You Because…

• You have 2+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience with a track record of leading initiatives and hitting goals
• You have strong cross functional business experience, project management, and communication skills
• You are comfortable working with large data sets + modeling in Excel / Google Sheets, advanced proficiency in SQL, and well‑versed in data visualization tools (e.g. Sigma, Tableau) to help solve ambiguous problems
• You are willing to roll up their sleeves and flex up or down as needed - “humble doer”
• You have a Bachelor’s degree or higher
• You map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment. You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.

We expect this position to be filled by 10/10/2026.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act), medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

See Below For Paid Time Off Details

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$87,000—$128,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.