Sales Development Representative II

FedEx Group; New York (NY); On-site; USD 28,000 - 74,000; Full time

Job summary

FedEx is seeking a Sales Development Representative to prospect net new business in a defined SMB territory, evaluating customer needs and presenting value propositions. The role involves identifying opportunities, engaging decision makers, and collaborating with internal teams to ensure a top-notch customer experience.

The position emphasizes effective prospecting, lead qualification, and regular communication with the sales organization to drive incremental revenue.

Qualifications

• Bachelor's degree or 4 years of B2B sales experience or 1 year of the Company's B2B sales experience required.
• Experience in prospecting and qualifying leads.
• Ability to discuss customer supply chains with decision makers.

Responsibilities

• Targets new business opportunities by identifying potential customers and growing revenue.
• Utilizes data-driven reporting to identify growth opportunities via calls and visits.
• Maintains regular communication with the sales team to support new revenue.
• Maintains a healthy pipeline of new leads and schedules opportunity handoff calls.
• Coordinates with internal teams to deliver a seamless customer experience.
• Collaborates across departments to address issues and drive revenue growth.
• Performs other duties as assigned.

Skills

Communication Skills

Presentation Skills

Product Knowledge

Resilience with Prospecting and Lead资格

Time Management

Organization

Self-Motivation

Adaptability

Business Acumen

Experience Leveraging Technology

Education

Bachelor's degree/equivalent

Tools

CRM

Job description

As a member of a sales team, the Sales Development Representative is responsible for prospecting net new business, within a defined geographic territory in the small and medium market. Responsible for finding and vetting new business opportunities and developing value propositions.

Essential Functions

• Targets new business opportunities by identifying potential new customers and growing revenue, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives and analyzing customer needs.
• Utilizes Suggested Calls and other data-driven reporting to identify customer growth opportunities via call cycling and customer visits.
• Maintains regular and consistent communication with manager and peers within the Sales organization, related to joint sales call opportunities, etc. in support of new/incremental revenue.
• Maintains healthy pipeline of new leads, completes successful calls on those leads and works to schedule opportunity handoff calls.
• Navigates internal, cross-functional processes to coordinate and collaborate on support and solutions with internal teams to provide a seamless and outstanding customer experience.
• Collaborates with sales peers, marketing, finance, operations, and other areas as appropriate in identifying issues and developing/implementing solutions to support growth of revenue.
• Performs other duties as assigned.

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Presentation Skills, Product Knowledge, Resilience with Prospecting and Lead qualification, Time Management, Organization, Self-Motivation, Adaptability, Business Acumen, Experience Leveraging Technology

Job Conditions

Moderate overnight travel required.

Preferred Qualifications

Demonstrated Involvement or leadership in school, community, athletic or professional organizations Experience working collaboratively in team-based environments. B2B or high-value B2C sales experience using digital tools & CRM High Volume Prospecting activities and/or inbound virtual customer support experience.

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.

$2,529.28/monthly - $6,656.91/monthly

Additional Details

This is a customer-facing role that requires regular in‑person meetings. Candidates must live within a 50‑mile radius of Queens, NY or surrounding cities within the territory: Queens, NY and Some of Nassau County, NY.

In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: