Sales Development Representative II

Federal Express Corporation; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Federal Express Corporation is seeking a Sales Development Representative to prospect net new business within a defined geographic territory around Charlotte, NC. You will identify opportunities, research potential customers, and develop value propositions for decision-makers.

The role emphasizes maintaining a healthy lead pipeline, coordinating with internal teams, and delivering an outstanding customer experience through in-person meetings within a 50-mile radius of Charlotte.

Qualifications

• Bachelor's degree or four years of B2B sales experience.
• Experience in a customer-facing sales role.
• Moderate overnight travel may be required.

Responsibilities

• Targets new business opportunities by identifying potential new customers and growing revenue, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives and analyzing customer needs.
• Utilizes Suggested Calls and other data-driven reporting to identify customer growth opportunities via call cycling and customer visits.
• Maintains regular and consistent communication with manager and peers within the Sales organization, related to joint sales call opportunities, etc. in support of new/incremental revenue.
• Maintains healthy pipeline of new leads, completes successful calls on those leads and works to schedule opportunity handoff calls.
• Navigates internal, cross-functional processes to coordinate and collaborate on support and solutions with internal teams to provide a seamless and outstanding customer experience.
• Collaborates with sales peers, marketing, finance, operations, and other areas as appropriate in identifying issues and developing/implementing solutions to support growth of revenue.
• Performs other duties as assigned.

Skills

Communication

Presentation

Product knowledge

Prospecting

Lead qualification

Time management

Organization

Self-motivation

Adaptability

Business acumen

Technology experience

Education

Bachelor's degree or equivalent

4+ years B2B sales experience

Tools

CRM

Job description

As a member of a sales team, the sales development rep is responsible for prospecting net new business, within a defined geographic territory in the small and medium market. Responsible for finding and vetting new business opportunities and developing value propositions.

Essential Functions

• Targets new business opportunities by identifying potential new customers and growing revenue, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives and analyzing customer needs.
• Utilizes Suggested Calls and other data-driven reporting to identify customer growth opportunities via call cycling and customer visits.
• Maintains regular and consistent communication with manager and peers within the Sales organization, related to joint sales call opportunities, etc. in support of new/incremental revenue.
• Maintains healthy pipeline of new leads, completes successful calls on those leads and works to schedule opportunity handoff calls.
• Navigates internal, cross-functional processes to coordinate and collaborate on support and solutions with internal teams to provide a seamless and outstanding customer experience.
• Collaborates with sales peers, marketing, finance, operations, and other areas as appropriate in identifying issues and developing/implementing solutions to support growth of revenue.
• Performs other duties as assigned.

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills And Abilities

Communication Skills, Presentation Skills, Product Knowledge, Resilience with Prospecting and Lead qualification, Time Management, Organization, Self-Motivation, Adaptability, Business Acumen, Experience Leveraging Technology

Job Conditions

Moderate overnight travel required.

Preferred Qualifications

• Demonstrated Involvement or leadership in school, community, athletic or professional organizations.
• Experience working collaboratively in team-based environments.
• B2B or high-value B2C sales experience using digital tools & CRM.
• High Volume Prospecting activities and/or inbound virtual customer support experience.

Pay Transparency

Pay

Additional Details: This is a customer-facing role that requires regular in-person meetings. Candidates must live within a 50-mile radius of Charlotte, NC or surrounding cities within the territory.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)