Sales Development Representative II

Federal Express Corporation; Ann Arbor (MI); On-site; USD 45,000 - 75,000; Full time

Job summary

Federal Express Corporation in Novi, MI is seeking a Sales Development Representative to prospect net new business, qualify leads, and develop value propositions within a defined territory.

You will conduct background research on potential customers, discuss supply chain needs with decision makers, and drive revenue through structured call cycles and CRM tooling. Moderate overnight travel and cross-functional collaboration are expected in a fast-paced B2B environment.

Qualifications

• Bachelor's degree or four years of B2B sales experience.
• Experience in prospecting and building new customer relationships.
• Strong communication and presentation skills.

Responsibilities

• Targets new business opportunities by identifying potential customers and growing revenue.
• Maintains pipeline of new leads, completes calls, and schedules handoff calls.
• Collaborates with internal teams to deliver seamless customer experiences.
• Discusses customer supply chain needs with decision makers.

Skills

Communication Skills

Presentation Skills

Product Knowledge

Lead Qualification

Time Management

Organization

Self-Motivation

Education

Bachelor's degree

Job description

As a member of a sales team, the Sales Development Representative is responsible for prospecting net new business, within a defined geographic territory in the small and medium market. Responsible for finding and vetting new business opportunities and developing value propositions.

Essential Functions

• Targets new business opportunities by identifying potential new customers and growing revenue, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives and analyzing customer needs.
• Utilizes Suggested Calls and other data-driven reporting to identify customer growth opportunities via call cycling and customer visits.
• Maintains regular and consistent communication with manager and peers within the Sales organization, related to joint sales call opportunities, etc. in support of new/incremental revenue.
• Maintains healthy pipeline of new leads, completes successful calls on those leads and works to schedule opportunity handoff calls.
• Navigates internal, cross-functional processes to coordinate and collaborate on support and solutions with internal teams to provide a seamless and outstanding customer experience.
• Collaborates with sales peers, marketing, finance, operations, and other areas as appropriate in identifying issues and developing/implementing solutions to support growth of revenue.
• Performs other duties as assigned.

Domicile/Location

• The desired location for this position would be Novi, MI.

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills And Abilities

Communication Skills, Presentation Skills, Product Knowledge, Resilience with Prospecting and Lead qualification, Time Management, Organization, Self-Motivation, Adaptability, Business Acumen, Experience Leveraging Technology

Job Conditions

Moderate overnight travel required.

Preferred Qualifications:

Demonstrated Involvement or leadership in school, community, athletic or professional organizations Experience working collaboratively in team based environments B2B or high-value B2C sales experience using digital tools & CRM High Volume Prospecting activities and/or inbound virtual customer support experience

Pay Transparency

Pay:

Additional Details

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)