Sales Development Representative I

MedStar Health; Boston (MA); Remote; USD 50,000; Full time

Job summary

A leading company is seeking a Sales Development Representative to provide pre-sales support in a remote capacity. The role involves engaging with potential customers, qualifying leads, and collaborating with sales teams to drive new business. Ideal for those starting a sales career or transitioning into the SaaS sector, this position offers a comprehensive benefits package and opportunities for professional growth.

Benefits

HSA, 100% employer-paid premiums

Equity - Restricted Stock Units (RSUs)

401k Match to help save for the future

Monthly stipend for productivity

15 days PTO, plus Sick Time Off

Up to 24 weeks of Parental Leave

Personal paid Volunteer Day

Professional growth opportunities

Remote working options for eligible roles

Life insurance and disability plans

Qualifications

• Degree or equivalent experience is required.
• Strong communication skills are essential for this role.
• Ability to understand customer needs and present solutions.

Responsibilities

• Engage and qualify inbound leads and inquiries.
• Schedule appointments and demos for new logo acquisitions.
• Be the subject matter expert on Smartsheet products.

Skills

Excellent verbal and written communication skills

Understanding customer pain points

Ability to manage numerous requests

Passion for working with new technologies

Resilience

Education

Degree or relevant work experience

Job description

For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday.

Smartsheet is looking for a dynamic Sales Development Representative (Remote Eligible)to provide pre-sales support. You will service inbound sales inquiries with a focus on engaging and qualifying all prospective customers. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to begin your career in sales or make a career transition into the SaaS industry.

This remote role is based in the US and reports to a Manager of Sales Development.

You Will:

• Engage and qualify inbound leads and inquiries


• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account knowledge


• Partner and work with the Commercial Sales teams - including New Business, Client Development, Customer Success and Professional Services


• Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools.


• Schedule appointments and demos for new logo acquisitions and expansion into existing customer base


• Hold thoughtful and engaging conversations over the phone and email


• Be the subject matter expert on Smartsheet products and services


• Other duties as assigned

You Have:

• Capability of understanding customer pain points, requirements and delivering a response presenting Smartsheet as a solution


• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts


• Contribute to the team effort and play an essential part in the smooth running of teams


• Excellent verbal and written communication skills


• Passion for working with new technologies and new technical concepts


• Ability to deal well with adversity; remaining driven and resilient


• Degree or relevant work experience

Perks & Benefits:

• HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees


• Equity- Restricted Stock Units (RSUs) for eligible roles


• Lucrative Employee Stock Purchase Program (15% discount)


• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)


• Monthly stipend to support your work and productivity


• 15 days PTO, plus Incidental Sick Leave


• Up to 24 weeks of Parental Leave


• Personal paid Volunteer Day to support our community


• Opportunities for professional growth and development including access to Udemy online courses


• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account


• Teleworking options from any registered location in the U.S. (role specific)


• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans


• US employees receive 12 paid holidays per year

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California & New York: $54,000 | All other US States: $50,000.

Current US Perks & Benefits:

• HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees


• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)


• Monthly stipend to support your work and productivity


• 15 days PTO, plus Sick Time Off


• Up to 24 weeks of Parental Leave


• Personal paid Volunteer Day to support our community


• Opportunities for professional growth and development including access to Udemy online courses


• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account


• Teleworking options from any registered location in the U.S. (role specific)


• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans


• US employees receive 12 paid holidays per year

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$50,000—$50,000 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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