Sales Development Representative, Customer Base

NinjaOne; Austin (TX); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) plan

Unlimited PTO

Hybrid remote

Job summary

NinjaOne is seeking a Sales Development Representative to join our Success team. This in-office role requires engagement with our largest customers and a focus on qualifying opportunities via phone. You’ll use Salesforce to track activity, forecast opportunities, and drive adoption across our IT visibility platform.

The position blends in-person and remote work with generous benefits. Ideal candidates are strong communicators, self-starters, and adept at managing multiple tools while meeting

Qualifications

• Excellent verbal communication and relationship-building abilities.
• Energetic self-starter able to work in an international environment.
• Proven track record meeting outbound call targets and call-time goals.
• Organized with thorough follow-up skills and attention to detail.
• Proficient with technology and multi-tasking across tools.

Responsibilities

• Engage with a predefined group of key customers to educate and qualify leads.
• Use consultative phone skills to communicate clearly and overcome objections.
• Document activities in Salesforce and accurately predict opportunities.
• Collaborate with partners and internal teams; maintain energy and enthusiasm.
• Perform other duties as needed to support growth.

Skills

Verbal communication

Self-starter

Outbound targets

Multi-tasking

Tech-savvy

Relationship-building

Tools

Salesforce

Job description

About the Role

We are looking for an outgoing, self-motivated individual to join our Success team in Berlin. As a Sales Development Representative, you will connect with and educate clients as well as qualify leads. The ideal candidate is excited to be on the phone and excels at building relationships with our existing customers. NinjaOne is a fast-paced company looking for candidates that can help us continue to grow our successful business.

Location

- Austin, Texas and Tampa, Florida - in office Monday, Tuesday, Thursday, and Friday

What You’ll be Doing

• Work along with a pre-defined group of our largest and most important customers; establish connections with partners ranging from support agents to CxOs
• Use exceptional consultative phone skills, including the ability to communicate clearly, listen actively, inspire, project confidence and overcome objections
• Utilize Salesforce to ensure activities are documented properly, opportunities are accurately predicted and information regarding the opportunity is communicated appropriately
• Bring enthusiasm and energy to work
• Other duties as needed

About You

• You have excellent verbal communication skills
• You are an energetic self-starter who enjoys working in an international environment
• You have a proven record of meeting minimum outbound call targets and/or call time goals
• You are organized and detail-oriented with thorough follow-up skills
• You are proficient with technology
• You are able to multi-task with several tools, work independently and prioritize tasks

About Us

NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

What You’ll Love

We are a collaborative, kind, and curious community.

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

Additional Information

This position isNOTeligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.