Sales Development Representative

NinjaOne, LLC; Austin (TX); Hybrid; USD 52,000 - 76,000; Full time

Job summary

NinjaOne is seeking a Sales Development Representative to research potential clients, educate prospects, and qualify leads for our Account Executives. You’ll drive outreach via cold calls, emails, and social networking to schedule demos in a hybrid Austin environment.

You’ll grow your book of business, track leads in Salesforce, meet daily and weekly quotas, and collaborate with a large team. No degree required; training provided and career growth available.

Qualifications

• Competitive eagerness to set yourself apart and achieve success.
• Aggressive, energetic self-starter in a quota-driven environment.
• Superior verbal and written communication with attention to detail.
• Excellent listening and analytical skills to assess prospects.
• Experience meeting minimum call volume and/or talk-time goals.
• Strong organizational skills and time management.
• Technical aptitude to demonstrate NinjaOne’s IT management software.
• Coachable and eager to learn with a solid work ethic.
• Able to work independently and follow policies, processes and procedures.
• Bonus: experience with Salesforce or SalesLoft; selling to IT departments, MSPs, and IT executives.
• No degree required.

Responsibilities

• Grow your book of business by proactively generating new qualified leads.
• Identify, connect with, qualify, sort, and track leads.
• Meet quotas and KPIs as set by your manager, including daily cold calls and emails.
• Demonstrate and convey the value proposition of NinjaOne’s IT management software.
• Document activities in Salesforce and maintain accurate prospect information.
• Keep updated on market conditions and competitive activities.

Skills

Competitive mindset

Self-starter

Communication skills

Active listening

Call metrics

Organization

Technical aptitude

Coachability

Independence

Sales tools

No degree required

Education

No degree required

Tools

Salesforce

SalesLoft

Job description

About the Role

As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads. You will do this through outreach in the form of cold calls, emails, or social networking with the purpose of scheduling demos for your Account Executive.

If you come from a non-tech sales background (such as car sales, insurance sales, phone sales, logistics sales, or similar) or a technical background (cybersecurity, computer science, IT, or similar) and are excited to take a next step into a tech sales career... we'd love to have you apply!

Location

Austin, TX (Downtown Austin) - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required. For your first month while training, being in office daily is required.

What You’ll be Doing

• Grow your individual book of business by proactively generating new qualified leads
• Identify, connect with, qualify, sort, and track leads
• Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc.
• Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
• Utilize Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
• Maintain knowledge of market conditions and competitive activities
• Other duties as needed

About You

• Competitive eagerness to set yourself apart and achieve success
• Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team
• Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills
• Excellent listening and analytical skills to assess the interests of prospects
• Experience meeting minimum call volume and/or talk-time goals
• Strong organizational skills and ability to manage time and workload
• Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne’s IT management software
• Coachable and eager to learn, with a solid work ethic and positive attitude
• Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
• Bonus Skills include experience with Salesforce (or other CRM), SalesLoft, and other sales tools; as well as experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives
• No degree requirement

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love

• We are a collaborative, kind, and curious community
• We honor your flexibility needs with full-time work that is hybrid remote
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance
• We help you prepare for your financial future with our 401(k) plan
• We prioritize your work-life balance with our unlimited PTO
• We reward your work with opportunity for growth and advancement

Additional Information

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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