Sales Development Representative

PilotPractice; United States; Remote; USD 60,000 - 100,000; Full time

Benefits offered by this job

Remote work (US)

Health, dental, and vision

Paid time off

Uncapped commissions

Job summary

PilotPractice is the growth platform for medical practices across North America, delivering websites, ads, online booking, AI chat, and reporting. We seek an SDR to fuel our Account Executives’ calendars with practice owners ready to talk.

You’ll call new leads within minutes, qualify them, and book the demo, while also outbound prospecting to fit us best. This fully remote role requires comfort with healthcare clients, a 100-dials-a-day rhythm, and a proven track record meeting quotas.

Qualifications

• 2+ years as an SDR/BDR with monthly meetings quota.
• Healthcare sales experience with medical practices, dental, or similar.
• Stable tenure in recent roles (2+ years per job).
• Strong phone skills; clear, natural communication.
• Basic digital marketing knowledge (Google Ads, SEO).

Responsibilities

• Call new inbound leads within five minutes, qualify them, and book a demo with an AE.
• Prospect medical, aesthetic, and dental practices by phone, email, and LinkedIn.
• Make 100 dials a day for follow-up and outbound prospecting.
• Get past the front desk to reach owners or practice managers.
• Re-engage quiet leads and no-shows to rebook meetings.
• Hand each meeting to the AE with clean notes on specialty, marketing, and EHR.
• Maintain up-to-date CRM records for all leads and activities.

Skills

Healthcare sales

SDR/BDR experience

Phone prospecting

Lead qualification

Outbound prospecting

CRM usage

Tools

CRM software

LinkedIn

Job description

Sales Development Representative (Healthcare Marketing & SaaS)

$45,000 base + $135 per qualified demo held, uncapped. At 5 demos a week, that's $80,000.

About PilotPractice

PilotPractice is the growth platform for medical practices. We run the whole patient‑acquisition stack for over 120 clinics across North America: websites and landing pages, Google and Meta ads, online booking connected directly to the practice's EHR, AI chat and voice agents, and reporting that shows the doctor what it all produced. Most of our clients are plastic surgeons, med spas, dentists, and specialty clinics. They hire us because they want more patients and don't want to think about marketing again.

We're a small, senior team that moves fast and ships a lot. AI does much of the routine work in our operation, so the people here spend their time on judgment, relationships, and results.

The role

You’ll fill our Account Executives’ calendars with practice owners who are ready to talk. Doctors and office managers come to us every day, and you’re the first person they speak with: you call new leads within minutes, qualify them, and book the demo. Between inbound calls, you work outbound to the practices that fit us best.

We’re hiring for experience. If you’ve booked meetings with doctors, dentists, med spa owners, or practice managers before, and you know how to get past the front desk, this seat is built for you. The daily expectation is 100 dials, and you’ll be measured on qualified meetings that actually show up.

What you do

• Call every new inbound lead within five minutes, qualify them, and book a demo with an Account Executive.
• Prospect medical, aesthetic, and dental practices by phone, email, and LinkedIn, and turn the right ones into booked demos.
• Make 100 dials a day across new-lead follow-up and outbound prospecting.
• Get past the front desk to the owner or practice manager, politely and persistently.
• Re‑engage leads that went quiet and no‑shows, and get them back on the calendar.
• Hand each meeting to the AE with clean notes: specialty, current marketing, EHR, what the practice wants.
• Keep every lead and activity current in our CRM so nothing depends on memory.

Who does well here

• 2 or more years as an SDR or BDR, carrying a monthly meetings quota.
• Experience selling into healthcare: medical practices, dental, med spas, plastic surgery, or software and marketing sold to them. This matters more to us than anything else on this list.
• A track record of hitting your meetings number that you can walk us through month by month.
• Stability. We look for at least two years in each of your recent roles. If you’ve had three or more employers in the last four years, this is probably not the right fit, and we’ll ask about it directly.
• You’re comfortable on the phone all day and you sound like a person, not a script.
• You understand digital marketing well enough to talk about Google Ads, SEO, and online booking with a practice owner in plain language.
• You write short, clear follow‑ups and send them the same day.
• Based anywhere in the United States, available for core hours 8am to 5pm Arizona time.

What you get

• $45,000 base plus $135 for every qualified demo held, uncapped. At 5 demos a week, that’s $80,000, and reps who book more earn more.
• Fully remote anywhere in the United States.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• A steady flow of inbound leads every day, so you’re not living on cold lists.
• A clear path to Account Executive for SDRs who perform.
• A profitable, founder‑led company where your feedback ships the same week.

How we hire

A 15‑minute intro call, a short role‑play where you call us as if we were a busy practice, and a conversation with the founder. We move in days, not weeks. We check references on tenure and performance at your last two roles.