Sales Development Representative

Lexipol; United States; Remote; USD 55,000 - 80,000; Full time

Job summary

A leading company in public safety solutions is seeking a Sales Development Representative to generate new business opportunities. This fully remote role involves making outbound calls and setting appointments for the SaaS sales team, focusing on building relationships and achieving sales targets. The ideal candidate will have a strong sales background, excellent communication skills, and a results-oriented mindset. Join a team dedicated to supporting community safety and enjoy professional growth opportunities.

Benefits

401(k) with match

PTO

Professional growth opportunities

Supportive team culture

Qualifications

• 1-2 years in outbound sales or appointment setting, preferably in SaaS or tech.
• Strong communication and interpersonal skills.

Responsibilities

• Generate new business opportunities by making outbound calls.
• Make 50+ contacts daily via emails and calls.

Skills

Communication

Interpersonal Skills

Results-oriented

Education

1-2 years in outbound sales

Tools

Salesforce

Office applications

Job description

Sales Development Representative (REMOTE)

At Lexipol, our mission is to create safer communities and empower the men and women on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, and corrections professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.

Working at Lexipol means making a difference – day in and day out.

The Work

The SDR team makes initial contact via outbound calls and emails with prospective clients. We generate interest through conversations about our solutions, qualify prospects, and determine product fit. We drive the prospecting and lead engagement segment of the sales funnel at Lexipol. This position is fully remote and based in the United States.

As a Sales Development Representative, you will generate new business opportunities by making outbound calls and setting appointments for our SaaS sales team. You will be the first point of contact with potential customers, so a positive and professional attitude is essential. Success will be measured by your activity efficiency and effectiveness in generating interest and qualified appointments.

At Lexipol, our SDRs play a strategic role, following a needs-based solution selling process to heighten prospects’ interest in our offerings.

Key Focus Areas

1. SDR Quarterly Revenue – Achieve/exceed quota targets (30%)
   • Create a prospecting plan in collaboration with SAEs.
   • Execute daily prospecting activities.
   • Follow the process: Plan, execute, assess, adjust, repeat.
   • Assess actions and behaviors, making pivots to meet objectives.
   • Cross-sell solutions to prospects.
   • Partner with Senior Account Executives to meet or surpass revenue goals.
   • Generate a pipeline to achieve revenue targets.
2. Outbound Prospecting Activities (50%)
   • Make 50+ contacts daily via emails and calls.
   • Introduce solutions, qualify leads, and schedule meetings.
   • Research and identify new potential clients and decision-makers.
   • Maintain accurate records in Salesforce.
   • Align with sales and marketing strategies.
   • Enhance sales skills through ongoing training.
   • Conduct educational and needs assessment calls.
   • Schedule demos and build a consistent pipeline.
   • Document activities thoroughly in CRM.
   • Identify untapped revenue through referrals and networking.
   • Follow communication cadences with prospects.
   • Discover additional partnership opportunities.
3. Needs-Based Assessment (10%)
   • Manage and review client policies and training goals.
   • Assess wellness resources and engagement effectiveness.
4. Team Collaboration (10%)
   • Work with internal teams to optimize growth.
   • Communicate effectively across levels within Lexipol.

Minimum Requirements

• 1-2 years in outbound sales or appointment setting, preferably in SaaS or tech.
• Strong communication and interpersonal skills.
• Results-oriented with ability to thrive in a fast-paced environment.
• Experience with Salesforce or similar CRMs.

Preferred Experience

• Track record of meeting sales targets.
• Excellent prospecting and telephone sales skills.
• Ability to quickly build rapport and trust.
• Experience with public safety sales approaches.
• Self-management of daily tasks and quotas.
• Proficiency with Salesforce and Office applications.
• High documentation standards.

Target Outcomes

• Meet or exceed sales objectives.
• Achieve monthly/quarterly sales goals.
• Enhance wellness resources and safety solutions for public safety.
• Meet weekly activity targets.

Onboarding

• Two-week training covering industry, products, Salesforce, and sales processes.
• Shadowing and observing senior SDRs and presentations.

Employee Benefits

• Autonomy and professional growth opportunities.
• High-paced, engaging work environment.
• Clear career progression paths.
• High client retention and industry reputation.
• Purposeful work supporting community safety.
• Supportive team culture with mentoring and coaching.

The Environment

• Positive attitude and team collaboration.
• Ownership mindset and service orientation.

Legal and Miscellaneous

Must be authorized to work in the U.S. No sponsorship available. Duties may evolve; management discretion applies.

Compensation & Benefits

Base salary $55,000, with OTE $70-80K, plus benefits including 401(k) with match and PTO.

About Lexipol

Lexipol supports public safety through policies, training, and wellness solutions, serving over 2 million professionals across 12,000+ agencies. Visit www.lexipol.com for more info.