Sales Development Representative

Circle K; Raleigh (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading retail company in Raleigh, North Carolina, is seeking a Sales Development Representative to generate and qualify leads for the sales team. The ideal candidate will have strong communication skills, CRM experience (Salesforce preferred), and 3+ years of relevant experience. The role involves cold calling potential clients and tracking lead metrics. The position offers an engaging work environment and opportunities for career growth.

Qualifications

• 3+ years of experience in sales development, inside sales, or a similar role.
• Proven track record of successfully qualifying leads and setting appointments.
• Ability to work in a fast-paced, target-driven environment.

Responsibilities

• Generate and qualify leads supporting the sales team.
• Conduct cold calls and schedule meetings.
• Track and report key metrics related to lead qualification.

Skills

Strong verbal and written communication skills

Lead qualification

CRM systems

Sales development

Appointment setting

Education

High school diploma or GED

Associate or Bachelor’s degree in business, marketing, or communications

Tools

Salesforce

Sales engagement tools

Job description

Essential Duties

• Generate and qualify leads supporting the sale team using tools such as SalesForce, Outreach programs & ZoomInfo.
• Organize leads and prepare outreach from lead lists.
• Conduct cold calls to prospective clients and either live transfer or schedule meetings with sales representatives.
• Access appointments to sales team by engaging prospects via phone, email, and other communication platforms.
• Work closely with sales enablement to build relevant prospecting content and with sales teams to ensure seamless lead handoff and alignment with campaign objectives.
• Track and report key metrics related to lead qualification, outreach effectiveness, and appointment-setting success.
• Utilize CRM and sales tools to manage pipeline activity and ensure accurate data entry.

Job Requirements

• High school diploma or GED. Prefer associate or bachelor’s degree in business, marketing, or communications.
• 3+ years of experience in sales development, inside sales, or a similar role.
• Proven track record of successfully qualifying leads and setting appointments.
• Strong verbal and written communication skills.
• Experience working with CRM systems (Salesforce preferred) and sales engagement tools.
• Ability to work in a fast‑paced, target‑driven environment.
• Leadership experience or a strong desire to take on a leadership role in a growing team.

Physical Requirements

• Sit for long periods of time.
• Operate computer keyboard and mouse for data entry.
• View computer monitor.
• Hear and speak via telephone.
• Reach forward and/or overhead.
• Occasionally lift up to 20 pounds.

Work Environment

• The noise level in the work environment is usually moderate at a normal range.
• The lighting will include natural light from the outside as well as fluorescent lighting throughout the work areas.
• Work with minimum direction and periodic supervision.

Job Description Acknowledgment

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.