Sales Development Representative

CANAM Sports Medicine; Phoenix (AZ); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Uncapped commission

Weekly training

Paid time off

Job summary

CANAM Sports Medicine is seeking a Sales Development Representative in a hybrid role based in Phoenix, AZ. You will nurture leads, schedule appointments, and maintain CRM records while working with a clinical team to convert inquiries into qualified clients, with a base salary plus uncapped commissions.

The role emphasizes coaching, high energy, and a strong customer-focused approach, with ongoing training and a supportive team culture in a fast-growing practice.

Qualifications

• Customer-facing or phone experience required.
• Inside-sales or appointment-setting experience is a plus, not required; training provided.

Responsibilities

• Follow up on leads, qualify and route to next step in CRM.
• Make outbound calls (about 50/day) to marketing leads.
• Confirm appointments and minimize no-shows; reschedule as needed.
• Maintain complete CRM records and lead status across campaigns.
• Learn service offerings, pricing, and promotions to guide clients.
• Continuously improve sales scripts and client engagement.

Skills

Coachable

Self-accountable

High agency

Energetic and warm

Organized and detail-oriented

Strong communicator

Tools

GoHighLevel

Job description

Sales Development Representative --- CANAM Sports Medicine (Hybrid · Phoenix-Based)

Do you love helping people find real solutions and building genuine connections --- not just selling a product? If you want a sales role with purpose, CANAM Sports Medicine might be your fit. This is a full-time hybrid role open to candidates based anywhere in the U.S.

We're a cash-pay sports medicine and rehab chiropractic practice based in Phoenix, Arizona. We help driven, active adults and athletes stay moving, perform, and build long-term resilience --- not just chase quick pain relief. As a small, growing team, we offer an environment where your voice is heard and your work makes a visible impact.

What We Stand For

We run on three beliefs, and we hire to them:

• The standard is the standard. We hold a high bar and we don't lower it. We'd rather raise you up to meet it than let it slip.
• Energy is the product. Our patients come to us at a low point --- worried they're losing the active life they love. The energy you bring is part of how they get it back.
• Minimum is the floor, never the ceiling. We do what the work requires, not just what the job description says.

If that sounds like the good kind of pressure --- the kind that comes with a team that backs you, weekly coaching, and a clear scoreboard --- keep reading.

The Role

You'll work alongside our clinical team to nurture incoming leads, schedule appointments, answer questions, follow up on inquiries, and keep our client database accurate. Your core outcome: secure qualified clients who show up for appointments each month. This is a full-time position with a competitive base plus uncapped commission.

What You'll Do

• Follow up on Discovery Call / Discovery Visit leads, qualify them, and route them to the right next step --- updating every record in our CRM (GoHighLevel).
• Make 50 outbound calls per day to marketing leads and prospects waiting to book.
• Confirm appointments to reduce no-shows, and reschedule cancellations and no-shows.
• Keep CRM records complete --- conversation notes, email history, and lead status --- across multiple active offers and campaigns.
• Learn our service offerings, pricing, and promotions so you can guide clients toward care.
• Continually sharpen your sales skills, scripts, and client engagement.

What We're Looking For

You don't need a sales résumé. You need to be the kind of person we coach and keep:

• Coachable --- you take feedback and change behavior by the next rep, without getting defensive.
• Self-accountable --- you own the number and the miss. No finger-pointing.
• High agency --- you solve the problem in front of you instead of escalating it untouched.
• Energetic and warm --- you bring positive energy to every single call.
• Organized and detail-oriented --- you keep every CRM field current.
• A strong communicator, comfortable on the phone and confident with digital tools (GoHighLevel a plus).

Experience: Customer-facing or phone experience required (sales, front desk, hospitality, patient coordination, etc.). Formal inside-sales or appointment-setting experience is a plus, not a requirement --- we'll train the right person on our system.

Compensation & Benefits

• $45,000 base salary, depending on experience
• $50 uncapped commission for every paid evaluation you set--- no ceiling on what you can earn
• $200 uncapped commission for every client who moves forward and works with us--- no ceiling on what you can earn
• 10 days paid time off 5 paid sick days
• Weekly professional development time and ongoing sales training

Benefits:

• Paid time off
• Paid training

Work Location: Hybrid

Benefits:

• Work from home / Office

Work Location: Hybrid

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• Paid time off
• Paid training

Work Location: Hybrid remote in Phoenix, AZ 85028