Case Manager/Medical Sales Consultant

North Star Medical; White Bear Lake (MN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary with uncapped

4-day work week

Growth opportunities

Clinic services for your health

Tight-knit team

401(k) and PTO

Job summary

North Star Medical is a growing integrated clinic offering chiropractic care, functional medicine, and physical rehabilitation. We're hiring a Patient Sales Consultant / Case Manager to own our new patient pipeline — from first contact to signed care plan.

This role offers a base salary of $55,000–$65,000 with uncapped bonuses; top performers earn $75k–$100k+. Location is White Bear Lake, MN, in-person with a 4‑day work week (Mon–Thu).

Qualifications

• Preferred track record in consultative or high-ticket sales.
• Experience in a patient-facing or clinical support role.
• Familiarity with chiropractic care, functional medicine, or physical rehabilitation.
• Experience with CRM or practice management software.

Responsibilities

• Own your pipeline from first contact to signed care plan.
• Present and defend high-ticket care programs ($3,000–$10,000+) with confidence.
• Coordinate warm handoffs to clinical providers and manage patient intake.
• Persistently follow up with prospects to schedule and complete consultations.
• Meet monthly performance targets with transparent progress tracking.

Skills

Consultative sales

High-ticket sales

CRM experience

Patient-facing

Chiropractic familiarity

Tools

CRM software

Practice management software

Job description

Pay: $55,000–$65,000 base | $75,000–$120,000 with bonuses

Schedule: Monday–Thursday only 8:00am-6:00pm

Location: White Bear Lake, MN | In-person

This is a sales role. If that energizes you, keep reading.

Most sales jobs don't mean anything. Most healthcare jobs don't reward performance. This one does both — and that's exactly what makes it rare.

North Star Medical is a growing integrated clinic combining chiropractic care, functional medicine, and physical rehabilitation. We're hiring a Patient Sales Consultant / Case Manager to own our new patient pipeline — from first contact to signed care plan.

While hitting standard average metrics, this position will earn a minimum of $67,000 on a $55,000 base salary. Top performers earn $75K–$100K+, and we're looking for someone who is driven to get there.

You will conduct consultations. You will present care plans ranging from $3,000 to $10,000 or more. You will handle objections, follow up persistently, and ask for the commitment. Your compensation is directly tied to your results.

What makes this different from any other sales role: you're not selling a product. You're sitting across from someone who is in real pain, who has tried other things, and who is looking for a real answer — and you have one. The close isn't a pitch. It's the natural result of a great consultation.

WHAT YOU'LL OWN

• Your full pipeline — from first contact to signed care plan. You track your numbers daily and take personal ownership of your conversion rate.
• High-ticket consultations — you present and defend $3,000–$10,000+ care programs with confidence and handle objections around cost, time, and skepticism without flinching.
• The new patient experience — you are the first voice patients hear. You conduct thorough intake consultations, review health history, and coordinate warm handoffs to clinical providers.
• Persistent follow-up — prospects who haven't yet scheduled or completed their consultation don't fall through the cracks. You go back for them.
• Monthly performance targets — with full transparency on where you stand and a clear path to hitting your earning potential.

WHO YOU ARE

You are a closer. You ask for the commitment and you don't accept the first "no" as a final answer.

You are comfortable with high-ticket sales — presenting and defending investments of $3,000–$10,000+ without flinching.

You build trust fast. Patients share their health struggles with you, often for the first time, and you make them feel safe doing it.

You own your numbers. You know your conversion rate, you care about it, and when it dips, you figure out why.

You are coachable and curious. You want to learn our clinical model deeply so you can sell it with real conviction — not a script.

You are organized and self-directed. You manage your pipeline without being micromanaged.

Preferred but not required:

• Proven track record in consultative or high-ticket sales (healthcare, wellness, home services, financial services, or similar)
• Experience in a patient-facing or clinical support role (medical assistant, patient coordinator, chiropractic assistant, etc.)
• Familiarity with chiropractic care, functional medicine, or physical rehabilitation
• Experience with CRM or practice management software

WHAT YOU GET

• Competitive base salary ($55K–$65K) with a transparent, uncapped bonus structure — strong performers earn $75K–$100K+
• 4-day work week — Monday through Thursday, every week
• Room to grow — we're expanding and promote from within; this role can lead to clinic operations or leadership
• Access to clinic services for your own health and wellness
• A tight-knit clinical team that genuinely supports each other
• 401(k) and paid time off