Sales Development Representative
Job Location: Phoenix, AZ
Job Type: Full Time
Pay: $21-$24 an hour
Turn Conversations Into Opportunities. Turn Effort Into Income.
Are you competitive, persuasive, and motivated by results? At American Solar & Roofing, we’re looking for an ambitious Sales Development Representative who enjoys connecting with homeowners, creating opportunities, and turning conversations into qualified appointments. If you’re driven by performance, recognition, and uncapped earning potential, you’ll thrive here.
As the first point of contact, you’ll generate new business through outbound outreach, inbound lead follow-up, and relationship building while introducing homeowners to our solar and roofing solutions. We’re a fast-growing, woman-owned Arizona company where your career growth is driven by your ambition, and hard work is recognized and rewarded.
What You'll Do
- Conduct outbound calls to potential clients to generate leads and secure appointments.
- Utilize Salesforce to manage customer interactions, track sales activities, and maintain accurate records.
- Communicate product benefits clearly to clients
- Collaborate with team members to develop strategies for increasing sales and improving customer satisfaction.
- Stay informed about industry trends and competitor activities to identify new opportunities for growth.
- Process customer close-out procedures to ensure customer satisfaction.
Qualifications
Generate New Business Opportunities
- Conduct high-volume outbound calls to homeowners and prospective customers.
- Follow up with inbound leads, marketing-generated opportunities, and previous inquiries.
- Build rapport quickly and establish trust through confident and engaging conversations.
- Generate qualified appointments for Outside Sales Advisors
- Identify customer needs and create enthusiasm around solar, roofing, energy efficiency, and service solutions.
Drive Revenue Through Influence
- Uncover opportunities for upgrades, service programs, replacement equipment, and additional products.
- Overcome objections with professionalism, persistence, and confidence.
- Create urgency and excitement that moves customers toward action.
- Consistently achieve or exceed daily, weekly, and monthly performance goals.
Deliver an Exceptional Customer Experience
- Serve as a trusted resource throughout the customer journey.
- Communicate product and service benefits clearly and effectively.
- Assist with customer close-out procedures to maximize satisfaction and referrals.
- Resolve customer concerns quickly while maintaining a positive customer experience.
Manage Opportunities and Performance
- Utilize Salesforce CRM to manage customer interactions, opportunities, and sales activities.
- Maintain accurate records of all customer communications and sales activity.
- Collaborate with sales and marketing team to improve conversion rates and customer experience.
- Continuously seek ways to improve personal performance and sales effectiveness.
What We’re Looking For Required Characteristics
- Highly competitive and achievement-oriented.
- Strong desire to influence and persuade others.
- Self-motivated with a strong sense of urgency.
- Resilient and persistent when facing objections or challenges.
- Comfortable taking initiative and working independently.
- Positive attitude with a strong work ethic.
- Coachable and eager to improve.
Experience & Qualifications
- 2+ years of experience in sales, appointment setting, lead generation, business development, customer acquisition, or related sales roles preferred.
- Proven track record of meeting or exceeding performance goals.
- Strong verbal communication and relationship-building skills.
- Experience using Salesforce or similar CRM platforms preferred.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Ability to manage multiple priorities in a fast-paced environment.
- High School Diploma or GED required; additional education is a plus.
Additional Earnings
- Uncapped Commission Structure
- Monthly Performance Bonuses
- Sales Incentive Contests
- Recognition Programs
- Career Advancement Opportunities
Experience
- Sales, Appointment Setting, or related sales: 2 years (Required)
- Salesforce / other CRM: 1 year (Required)
- Microsoft Office (Word, Excel, Outlook): 1 year (Required)
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance
- Disability insurance
- Opportunities for advancement