Sales Development Representative

Scratchpay; Pasadena (CA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Scratchpay, a fast-growing financial technology startup, seeks a Sales Development Representative to join their dynamic team. In this role, you'll perform high-volume outbound sales, represent Scratch at industry shows, and drive new client relationships. Embrace a culture of hard work with competitive pay and excellent benefits, including unlimited PTO and healthcare coverage.

Benefits

Unlimited PTO

Covered healthcare

401k match

Monthly recognition opportunities

Learning platforms and resources

Equity retention policy

Generous parental leave

Qualifications

• Track record of achievement through internships or leadership roles.
• Interest in developing a career in sales, especially within FinTech or B2B.
• Experience with sales tools is a plus.

Responsibilities

• Perform high-volume outbound sales calls and emails to veterinary clinics.
• Attend industry trade shows and interact with potential clients.
• Manage appointments for account executives.

Skills

Communication

Interpersonal skills

Adaptability

Resilience

Resourcefulness

Curiosity

Coachability

Self-starter mentality

Education

Internship experience in sales or marketing

Tools

HubSpot

Salesloft

Gong

Job description

Scratch Financial (“Scratch”) is a Series C financial technology startup based in Los Angeles, California. Our goal is to make difficult financial decisions simple and increase accessibility to fair, affordable, and transparent medical financing. Driven by our award-winning technology, Scratch has become the fastest growing financing provider in veterinary care, with a partner network of 15,000+ practices across the U.S. and Canada.

Scratch has 2 main products:

• Scratch Pay: Point-of-sale lending, including a BNPL offering and longer-term payment plans
• Scratch Checkout: Payment processing that is integrated with the veterinary practice management software

If putting compassion first, helping tell the story of groundbreaking products and continuously learning & refining to achieve exceptional outcomes sounds like you, then we encourage you to apply.

About the role

We are seeking a highly motivated and determined Sales Development Representative to join our dynamic sales team. This role is perfect for someone who thrives in a high-energy environment and is relentless in pursuing sales opportunities through cold calling and at industry trade shows. We are committed to creating a culture where hard work and dedication are rewarded. We are looking for hunters who embrace the chase and are eager to excel in a competitive environment.

What you'll do

• Perform high-volume outbound sales calls and emails to veterinary clinics, introducing Scratch’s payment solutions, with a consistent pace of 60 to 80 calls per day.
• Attend multiple industry trade shows annually on behalf of Scratch, actively interacting with potential clients to broaden our market presence.
• Arrange and manage appointments for the account executive team to streamline in-depth discussions and facilitate closures.
• Ensure precise and current documentation of sales activities and client engagements within our CRM system.

What we are looking for

• A track record of achievement, ideally through internships, leadership roles, athletics, academic honors, or other competitive environments.
• Strong communication and interpersonal skills — you’re comfortable speaking up, asking questions, and making a strong impression.
• Curiosity and coachability — you’re eager to learn, open to feedback, and quick to apply what you’ve learned.
• A self-starter mentality with a strong work ethic — you're motivated to hit goals, even when facing setbacks or rejection.
• Ability to thrive in fast-paced environments that require adaptability, resilience, and resourcefulness.
• Interest in developing a career in sales, especially within FinTech, B2B, or SaaS industries.
• Experience with tools like HubSpot, Salesloft, or Gong is a plus, but not required.
• Internship experience in sales, marketing, or customer-facing roles is preferred but not mandatory.

Why You'll Love Working Here

• Competitive base salary ranging $70,000 and OTE of $80,000 - $90,000

We are utilizing a hybrid working model for this role. We have an office space in Pasadena, CA (which is stocked with snacks & various beverages). We offer unlimited PTO, covered healthcare, 401k match, and monthly recognition opportunities. We also provide learning platforms and resources for all to keep growing. We have an equity retention policy to ensure you grow as the company grows financially, as well. And if your family is growing, we offer a generous parental leave, too!

• Feel free to add any additional information or documents you believe are relevant to your application.

We look forward to reviewing your application!

*Our team will ONLY contact you from the domains @scratchpay.com or @ats.rippling.com

--

Scratch is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratch considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.