Sales Development Representative

Avita Pharmacy; Northern (KY); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

PTO & holidays

Company 401(k) with match

Life insurance

Job summary

Avita Care Solutions is a fully remote U.S.-based company seeking a Sales Development Representative to identify and develop new business opportunities in healthcare.

You will research leads, build relationships, conduct outbound outreach (25-30 activities daily), and collaborate with Sales, Account Management and Marketing to refine strategies while providing excellent customer service.

Travel up to 10% may be required. A Bachelor's degree is required for the role.

Qualifications

• Bachelor’s degree required.
• 1+ years of sales experience required.
• Knowledge of 340B and HRSA database preferred.
• Knowledge of healthcare, pharmacy, and HIPAA basics preferred.
• Willing to travel overnight up to 10%.
• Bilingual in Spanish is a plus but not required.
• Outstanding verbal communication via phone, video, in person, and presentations.
• Exceptional customer service and relationship-building skills.
• Proficient with MS Office and Salesforce/LinkedIn.
• Able to use smartphones, tablets, laptops and Wi‑Fi devices.

Responsibilities

• Research potential leads through online research, social media, and networking events.
• Build relationships with prospects that could become customers.
• Contact qualified leads via phone calls, emails, and other channels.
• Maintain and expand a database of leads and prospects.
• Complete 25-30 outbound activities daily (calls, emails, messages).
• Collaborate with Sales, Account Management and Marketing to develop lead-gen strategies.
• Analyze lead-generation metrics to track progress and identify improvement areas.
• Stay up-to-date with industry trends and best practices in lead generation.
• Provide excellent customer service to prospects and clients.
• Prioritize multiple tasks to meet deadlines and targets.
• Attend industry events and conferences to generate leads.

Skills

Verbal communication

Customer service

Lead generation

Organization

Bilingual Spanish

Education

Bachelor’s degree

Tools

Salesforce

LinkedIn

MS Office

Job description

The Sales Development Representative will be responsible for identifying and developing new business opportunities.

This is a fully remote position based in the United States.

About the Role:

• Research and identify potential leads through various channels, including online research, social media, and networking events
• Builds relationships with prospects that could become customers
• Contacts qualified leads through phone calls, emails, and other communication
• Expands and maintain a database of leads and prospects
• Completes 25-30 outbound activities daily (calls, emails, and messages)
• Collaborates with Sales, Account Management and Marketing teams to develop effective lead generation strategies
• Analyzes and report on lead generation metrics to track progress and identify areas for improvement
• Stays up-to-date with industry trends and best practices for lead generation
• Provides exceptional customer service to prospects and clients
• Manages and prioritize multiple tasks and projects to meet deadlines
• Attends industry events and conferences to network and generate leads
• Performs all other duties as assigned

About You:

• Bachelor’s degree
• 1+ years of proven sales experience
• Knowledge of 340B and the HRSA database preferred
• Knowledge of basic principles, theory, regulations, and practices with respect to healthcare, pharmacy and HIPAA preferred
• Willing and able to travel for business overnight up to 10%
• Bilingual in Spanish is a plus but not required
• Outstanding verbal communication skills via phone, video conferencing, in person, and presenting to groups
• Exceptional customer service skills, with the ability to cultivate strategic alliances
• Effective writing skills with strong grammar via emails, letters, and reports to various audiences including work groups, teams, company management, internal and external clients
• Intermediate level skill/experience in MS Office: Word (creating documents, entering, and formatting text, page layouts, creating tables and adding graphics), and Excel (creating worksheets, entering data, etc.), and PowerPoint
• Experience using Salesforce and LinkedIn to identify, engage, and build relationships with prospective clients
• This position may require driving a company or personal vehicle for company business. A valid driver’s license and active auto insurance are required
• Ability to use smartphones, tablets, laptops, and other Wi‑Fi-enabled devices and services

At Avita Care Solutions, compassionate care is at the heart of everything we do. Join Avita and get inspired to be the care that unlocks the full potential of health for all. We’re committed to promoting health equity by providing comprehensive, integrated access to pharmacy services, clinical care delivery and digital health through our individualized and culturally competent LGBTQ+, HIV, PrEP, and sexual wellness care. Avita is a proud member of the U.S. Business Action to End HIV and has been recognized multiple times by the Human Rights Campaign Foundation as a Best Place to Work for LGBTQ+ Equality.

Avita is an Equal Opportunity Employer dedicated to building a diverse, inclusive, and authentic workplace. We welcome everyone by recruiting, hiring, and promoting individuals without regard to their sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other status protected by applicable law. Avita also provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws.

Pay range: $50,000 - $60,000 per year, based on credentials and geographic location.

Avita Care Solutions offers a comprehensive benefits package:

• Healthcare benefits (medical, dental, vision) for eligible team members and their families, along with additional company paid and voluntary benefit offerings.
• Six company paid holidays and three personal floating holidays, paid time off (PTO), paid leaves - two weeks paid parental leave, bereavement, sick leave, time to vote and jury duty, award recognition program, professional learning and development opportunities.
• Company paid benefits – basic life and AD&D, Maven and Health Care Advocate Work/Life Balance Program, health/dependent flexible spending.
• Voluntary benefits – long and short-term disability, pet insurance, legal, accident, hospital indemnity, critical illness, whole and supplementary life insurance, identity theft protection, 401(K) retirement savings plan with company match.

All benefits are subject to the applicable plan terms.