Sales Development Representative

TouchCare; New York (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Parental leave

Job summary

TouchCare, a healthcare concierge company, is hiring a Sales Development Representative (BDR) for NYC onsite. You will identify brokers and benefits professionals, research target accounts, and generate meetings for the Sales team.

You’ll build relationships with prospects and collaborate with Account Executives and Marketing to drive growth. Ideal candidates have 2–5 years in sales, strong communication, and a competitive, coachable mindset.

Qualifications

• 2–5 years of sales, business development, or related experience.
• B2B experience preferred.
• Strong communication skills and confidence starting conversations with new people.
• Competitive, goal-oriented mindset and desire to succeed.
• Curiosity, coachability, resilience, and strong follow-through.
• Ability to research prospects and create personalized outreach.
• Experience in a fast-paced, high-growth environment.
• Healthcare, employee benefits, HR tech, or SaaS experience a plus.

Responsibilities

• Identify and connect with brokers, benefits professionals, and prospective partners via phone, email, LinkedIn, and events.
• Research target accounts and craft thoughtful, personalized outreach.
• Qualify inbound and outbound prospects and generate meetings for the Sales team.
• Build and nurture relationships with prospects not ready to buy yet.
• Partner with Account Executives on messaging, account strategy, and prospecting.
• Collaborate with Marketing on campaigns, events, and lead-gen initiatives.
• Become an expert on TouchCare, our solutions, buyers, and competitive landscape.
• Maintain accurate activity and pipeline data in the CRM.
• Meet and exceed activity, meeting, and pipeline goals.

Skills

Sales experience

Communication skills

Goal-oriented

Coachability

Prospect research

B2B sales

SaaS familiarity

Job description

TouchCare is a healthcare concierge and benefits advocacy company making healthcare easier to navigate. For more than a decade, we’ve helped employees and their families understand and maximize their benefits while helping employers deliver a better healthcare experience.

Now, we’re growing—and expanding our Sales team to help bring TouchCare to more employers across the country.

The Opportunity

We’re looking for a Sales Development Representative (BDR) to join our growing Sales team in NYC.

You’ll be on the front lines of TouchCare’s growth—connecting with brokers and benefits professionals, opening new relationships, and generating opportunities for our Sales team.

This is an opportunity to learn B2B / B2C sales from experienced leaders, become an expert in the healthcare and benefits industry, and build toward an Account Executive career path.

What You’ll Do

• Identify and connect with brokers, benefits professionals, and prospective partners through phone, email, LinkedIn, and industry events.
• Research target accounts and create thoughtful, personalized outreach.
• Qualify inbound and outbound prospects and generate meetings for our Sales team.
• Build and nurture relationships with prospects who may not be ready to buy today.
• Partner closely with Account Executives on messaging, account strategy, and prospecting.
• Collaborate with Marketing on campaigns, events, and lead-generation initiatives.
• Become an expert on TouchCare, our solutions, buyers, and competitive landscape.
• Maintain accurate activity and pipeline information in our CRM.
• Meet and exceed activity, meeting, and pipeline goals.

What You’ll Bring

• 2–5 years of sales, business development, or related experience; B2B experience preferred.
• Strong communication skills and confidence starting conversations with new people.
• A competitive, goal-oriented mindset and desire to succeed.
• Curiosity, coachability, resilience, and strong follow-through.
• Ability to research prospects and create personalized outreach.
• Comfort working in a fast-paced, high-growth environment.
• Healthcare, employee benefits, HR technology, or SaaS experience is a plus.
• Excitement about working onsite in our Stamford office five days per week.

Why TouchCare?

TouchCare has 10+ years of success behind us and an exciting period of growth ahead.

You’ll join a collaborative team, work directly alongside experienced Sales and company leaders, and have the opportunity to make a visible impact on our growth. We see Business Development as a launching point for future sales talent, with opportunities for high performers to grow into Account Executive and other sales roles as we scale.

If you’re competitive, curious, coachable, and ready to build your sales career, we’d love to meet you.

Compensation: $60,000–$70,000 base salary, based on experience and qualifications.

Benefits: Medical, dental, vision, paid time off, parental leave, and other company-sponsored benefits.

Location: NYC | Onsite 5 days per week

TouchCare is an Equal Opportunity Employer. We consider all qualified applicants without regard to any legally protected status.