Sales Development Representative

JotPsych; New York (NY); On-site; USD 57,000 - 81,000; Part time

Job summary

JotPsych, a software company serving behavioral health clinicians, is seeking a flexible sales-focused role. You’ll build the top of the funnel by making targeted calls, qualifying leads, and handing them off to Account Executives.

Hours are self-directed, with outcomes measured and four-hour bursts to fit busy schedules. You’ll prospect four hours here, two hours there, and adapt to shifts like morning, evenings, or weekends.

Qualifications

• 4+ years in sales or customer-facing roles, especially phone-heavy work.
• Empathetic listening and confident communication to build rapport quickly.
• Resilience and ability to bounce back after rejection.
• Strong organization to manage follow-ups with a flexible schedule.
• Familiarity with CRMs (HubSpot or Salesforce) and Google Workspace.
• Interest in healthcare/behavioral health is a plus.

Responsibilities

• Outbound prospecting to behavioral health providers via calls, emails, and LinkedIn messages.
• Qualify leads and capture clean notes in the CRM; hand off to Account Executives.
• Build and maintain a healthy pipeline; hit weekly targets and patterns.
• Collaborate with the team to share successful scripts and iterate outreach approaches.

Skills

Outbound prospecting

Empathetic listener

Resilient

Organized

CRM familiarity

Healthcare curiosity

Tools

HubSpot

Salesforce

Google Workspace

Job description

NYC preferred remote OK Part-time to full-time $50+/hr OTE

JotPsych makes software for behavioral health clinicians. Our scribe has drafted more than 2.5 million patient notes and reduces administrative time by about 90%. We're now expanding from the note into the full revenue cycle: billing, audit, prior-auth. We need someone working the phones to fill the top of that pipeline.

Have 4 hours in the morning while the kids are at school? An evening? A Saturday block? This role is built around that.

The role

You're the frontline of JotPsych's growth engine. Your job is to take short blocks of time and turn them into real opportunities. Make calls, qualify leads, hand them off cleanly to an Account Executive.

You set your hours. We measure outcomes.

What you'd own

• Outbound prospecting. Calls, emails, and LinkedIn messages to behavioral health providers. Work in bursts: four hours here, two hours there.
• Lead qualification. Listen closely, ask sharp questions, surface pain points. Capture clean notes in the CRM.
• Pipeline building. Hit weekly meeting targets. Spot patterns. Test new customer segments and outreach approaches.
• Team collaboration. Clean hand-offs to Account Executives. Share what's working with the team so we can iterate the script.

Example shifts

• Call 20 clinics in a morning block before school pick-up
• Test a new call script in a 2-hour shift and report results
• Run follow-ups for providers who trialed JotPsych but didn't convert
• Jump on inbound leads as they come in (first touch matters)

Who you probably are

• 3 to 5 years of sales, customer-facing, or phone-heavy experience. Internships count.
• Empathetic listener, confident communicator. You can build rapport on a 5 minute cold call.
• Resilient. "No" doesn't throw you off. You're back on the phone the next minute.
• Organized. You keep follow-ups straight even with a flexible schedule.
• Comfortable with the basics. CRMs (HubSpot or Salesforce), Google Workspace.
• Curious about healthcare. Interest in behavioral health is a plus.

Who you're probably not

• Someone who needs a fixed schedule and a manager checking in hourly to perform.
• Someone who treats rejection as a reason to slow down for the day.
• Someone who wants a role where face-time matters more than output.

Logistics

• We prefer in-person in NYC, but we're open to remote. You set your hours.
• Part-time (as little as 10 hours/week) up to full-time (40 hours/week).
• Occasional travel for onboarding or team gatherings.