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Sales Development Representative

Qatalyst, Inc

Minnesota

Remote

USD 35,000 - 65,000

Full time

29 days ago

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Job summary

An established industry player seeks a motivated Sales Development Representative to join their remote team. In this role, you will be the initial point of contact for potential clients, qualifying leads and facilitating connections with licensed insurance agents. You will leverage advanced cloud-based technology to engage with prospects, ensuring a seamless experience while meeting performance goals. If you have a passion for sales and a knack for building relationships, this opportunity offers a dynamic environment where your contributions will significantly impact the growth of the company. Join a team that values innovation and customer satisfaction!

Qualifications

  • 1+ years of inside sales or call center experience preferred.
  • High school diploma required.

Responsibilities

  • Develop rapport and make calls to prospects requesting insurance quotes.
  • Meet monthly call transfer goals and comply with company policies.

Skills

Sales Skills
Customer Service Skills
Phone Presence
Adaptability
Trust Building

Education

High School Diploma

Tools

Microsoft 365
Convoso

Job description

The Sales Development Representative works remotely in our virtual call center using our advanced cloud-based technology. The SDR is the face of our company and interacts with potential clients at the beginning of their journey. The SDR qualifies leads and makes billable transfers to our licensed insurance agents. Representatives must live in one of the following states: Alabama, Arizona, Georgia, Illinois, Kansas, Michigan, Minnesota, Missouri, Mississippi, Nevada, North Carolina, North Dakota, South Carolina, Tennessee, Texas, Virginia, or Wisconsin.

Job Description

Essential Functions

  • Develop rapport and a great first impression with prospective clients.
  • Receive and make calls to prospects who have requested quotes for insurance.
  • Handle and overcome objections to successfully transfer consumers to licensed insurance agents.
  • Meet or exceed monthly call transfer goals and other key performance indicators.
  • Abide with state regulations and comply with company policies and procedures.
  • Serve as a brand ambassador.
  • Answer and disposition client calls via our predictive dialer Convoso.
  • Access the company-issued Microsoft 365 account to check email (Outlook) and monitor team communications (MS Teams).
  • Participate in weekly huddles.
  • Complete department and company-mandated training promptly.

Job Specification

Education and Experience

  • 1+ years of inside sales experience or call center experience is preferred.
  • High school diploma required.
  • Ability to work remotely and manage a work/life balance.
  • Ability to be confident and display an outstanding phone presence.
  • Ability to create trustful engagements.
  • Excellent sales and customer service skills.
  • Ability to learn and adapt to changes quickly.
  • Ability to function well in a high-paced and, at times, stressful environment.
  • Proficient with Microsoft Office 365 or related software.

Supervisory Responsibilities

  • None

Other Requirements

  • Reliable high-speed Internet (50mps)
  • PC with 8 megabytes of RAM
  • Reliable Wi-Fi if not plugged directly into an Internet router.
  • Reliable headset
  • Reliable computer with a working webcam

Work Environment

  • Excessive noise, continuous conversations
  • Working around computers and cords

Physical Demands

While performing the duties of this job, the employee is regularly required to sit for long periods, talk, and hear. Employees must frequently use their hands and fingers to view a computer screen or monitor.

You must be a US citizen; we do not provide sponsorship.

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