At Row Partners, we believe in Playing Bigger.
We help businesses solve critical workforce challenges through practical solutions across payroll, HR, benefits, risk, and operations.
We are looking for a motivated, results-driven Sales Development Representative to join our Growth Team. This role is focused on creating new sales opportunities, building relationships with prospective clients, and developing a qualified pipeline for our sales team.
Compensation
- On-target earnings of approximately $75,000
- Bonus opportunities based on executed appointments
What You’ll Do
- Identify and pursue new business opportunities within our target market
- Research and source prospective clients that align with Row Partners' ideal customer profile
- Engage prospects through outbound calls, email, and other outreach channels
- Build interest in Row Partners and clearly communicate the value of our services
- Qualify prospective clients based on business needs, fit, and level of interest
- Generate qualified sales opportunities and schedule meetings for the sales team
- Maintain consistent follow-up with prospects throughout the sales development process
- Manage prospect activity, outreach, and pipeline within the CRM
- Test and improve messaging, outreach strategies, and prospecting approaches based on performance
- Partner with the sales team to improve lead quality and meeting conversion
Performance Expectations
- Help increase completed sales presentations from 4 to 8 per week
- Consistently generate qualified opportunities for the sales team
- Maintain strong outbound activity and prospecting volume
- Build and maintain a healthy pipeline of prospective clients
- Continuously improve conversion from outreach to qualified sales meeting
Meeting Execution
- Maintain a minimum 60% ratio of meetings set to appointments completed
- Proactively confirm and follow up with prospects to reduce cancellations and no-shows
- Ensure meetings scheduled for the sales team are appropriately qualified
- Take ownership of prospect follow-up through the sales development process
Training and Development
- Develop a strong understanding of Row Partners' services, target market, and sales process
- Stay current on product knowledge, industry trends, and sales techniques
- Actively participate in call reviews, role-playing, training, and coaching sessions
- Demonstrate measurable improvement by applying feedback in future sales conversations
KPIs and Accountability
- Meet or exceed weekly, monthly, quarterly, and annual KPIs and priorities
- Track activity, conversion, and pipeline performance
- Take ownership of results and identify areas for improvement
- Adjust outreach strategies and tactics based on performance
- Consistently follow through on commitments and sales activity expectations
What We’re Looking For
- Previous experience in sales development, business development, appointment setting, outbound sales, or a related role
- Strong communication and interpersonal skills
- Strong prospecting and lead-generation skills
- A hunter mentality with the ability and willingness to source new opportunities
- Ability to research and identify strong-fit prospects
- Comfortable initiating conversations with new prospects
- Ability to qualify business needs and identify potential opportunities
- Strong objection-handling and follow-up skills
- Comfortable selling services and value rather than physical products
- Ability to persuade, influence, and motivate others
- Strategic thinking and strong problem-solving skills
- Self-motivated with a strong desire to succeed
- Strong organization and follow-through
- Comfortable working toward activity, conversion, and pipeline goals
- Sets high standards and goals for personal performance
- Demonstrates a growth mindset and actively seeks feedback
- Applies coaching and constructive feedback to improve performance
- Approaches coaching, accountability, and development with humility and curiosity
What We Offer
- $40,000 base salary with on-target earnings of approximately $75,000
- Performance-based bonus opportunities
- Comprehensive training and development
- Opportunities for career growth
- A supportive and collaborative work environment
- Health, 401k, dental, and vision benefits
Is This You?
Do you have a consistent pattern of measurable improvement in your past roles?
Do you regularly push yourself to outperform expectations?
Are you motivated by creating new opportunities and building a pipeline?
Are you looking for an opportunity to join a growing company where your results have a direct impact?