Sales Development Representative

OpenTable; Chicago (IL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Parental leave

Paid vacation

Volunteer time

Learning & development

Hybrid/remote-friendly work

Job summary

OpenTable is seeking a Sales Development Representative in Chicago, hybrid two days a week, to identify and generate new restaurant partnerships across the US. You will engage prospects, educate them on reservation and guest management solutions, and qualify leads for Account Executives.

We value experience in SaaS or hospitality tech, strong communication, and a proven track record in outbound prospecting. You will maintain CRM records and collaborate across teams to improve lead conversions.

Qualifications

• Proficiency with CRM platforms and sales engagement tools.
• Excellent written and verbal communication.
• 1+ years of experience in sales development or related roles.
• Proven track record of prospecting and achieving targets.
• Ability to work in a hybrid Chicago office two days per week.
• Experience in SaaS, hospitality, or restaurant tech preferred.
• Familiarity with OpenTable’s product platform and restaurant management tools.

Responsibilities

• Identify and generate new restaurant partnerships across the US.
• Engage prospective clients and educate them on OpenTable’s solutions.
• Qualify leads based on needs and fit, delivering strong opportunities to Account Executives.
• Deliver compelling value propositions and product demonstrations.
• Maintain accurate records of interactions and pipeline in Salesforce.
• Collaborate with Account Executives and cross-functional teams to optimize lead conversion.
• Stay informed on industry trends to position OpenTable effectively.

Skills

CRM proficiency

Strong communication

Sales development

Outbound prospecting

SaaS/hospitality experience

Relationship building

Multi-channel campaigns

Education

Bachelor's degree in business/marketing/communication

Tools

Salesforce

Groove

Job description

• As a Sales Development Representative at OpenTable, you will play a key role in driving business growth by identifying and generating new restaurant partnerships across the US
• Based out of our Chicago office in a hybrid capacity, you will engage prospective clients, educate them on OpenTable’s reservation and guest management solutions, and secure qualified meetings for Account Executives
• Every member of our team directly impacts how restaurants thrive, empowering operators to streamline their business, enhance guest experiences, and grow their bottom line
• Conduct targeted outbound prospecting via calls, emails, and professional networking to identify and engage prospective restaurant partners
• Qualify leads based on operational needs, budget alignment, and fit, delivering highly prospective opportunities to Account Executives
• Deliver compelling value propositions and product demonstrations tailored to unique restaurant operational pain points
• Maintain accurate records of prospect interactions, pipeline progress, and account updates within Salesforce CRM
• Collaborate closely with Account Executives and cross-functional teams to strategize target accounts and optimize lead conversion rates
• Stay knowledgeable about restaurant industry trends, market dynamics, and competitive offerings to position solutions effectively

Benefits

• Generous parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
• Work from (almost) anywhere - wherever you do your best work
• Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge

• Proficiency with CRM platforms (e.g., Salesforce) and sales engagement tools
• Strong written and verbal communication skills with the ability to convey complex product values clearly
• 1+ years of experience in sales development, business development, or customer-facing sales roles
• Proven track record of prospecting, qualifying leads, and meeting or exceeding sales targets
• Ability to work in a hybrid capacity from our Chicago office two days per week
• Experience in software-as-a-service (SaaS), hospitality, or restaurant technology industries
• Familiarity with OpenTable’s product platform and restaurant management tools
• Experience managing multi-channel outbound campaigns using modern sales technology tools (e.g., Groove)
• Demonstrated ability to build relationships and communicate effectively with key decision-makers and restaurant owners
• Bachelor’s degree in business, marketing, communication, or a related field