Sales Development Representative

NinjaOne; Austin (TX); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Unlimited PTO

Growth opportunities

Job summary

NinjaOne is seeking a Sales Development Representative in Austin, TX. You will generate and qualify leads, schedule demos for the Account Executive, and drive revenue through proactive outreach via cold calls, emails, and social networks.

The role blends in-office training with ongoing hybrid work after ramp-up. Ideal candidates are quota-driven, with strong communication, organization, and a technical aptitude to present NinjaOne IT management software.

Qualifications

• Excellent verbal and written communication skills.
• Aggressive, energetic self-starter in a quota-driven environment.
• Experience meeting minimum call volume and/or talk-time goals.
• Strong organizational skills and time management.
• Technical aptitude to demonstrate NinjaOne IT management software.
• Willingness to be in-office for training in Austin during first month.

Responsibilities

• Grow your book of business by generating new qualified leads.
• Identify, connect with, qualify, sort, and track leads.
• Meet and exceed quotas and KPIs set by management.
• Conduct consultative cold calls to articulate value and overcome objections.
• Document activities in Salesforce and maintain accurate prospect data.
• Stay informed on market conditions and competitive activities.
• Handle additional duties as needed.

Skills

Cold calling

Prospecting

CRM - Salesforce

Communication

Time management

Tools

SalesLoft

Salesforce

Job description

About the Role

As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads. You will do this through outreach in the form of cold calls, emails, or social networking with the purpose of scheduling demos for your Account Executive. If you come from a non-tech sales background (such as car sales, insurance sales, phone sales, logistics sales, or similar) or a technical background (cybersecurity, computer science, IT, or similar) and are excited to take a next step into a tech sales career... we'd love to have you apply!

Location

Austin, TX (Downtown Austin) - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required. For your first month while training, being in office daily is required.

What You'll be Doing

• Grow your individual book of business by proactively generating new qualified leads
• Identify, connect with, qualify, sort, and track leads
• Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc.
• Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
• Utilize Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
• Maintain knowledge of market conditions and competitive activities
• Other duties as needed

About You

• Competitive eagerness to set yourself apart and achieve success
• Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team
• Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills
• Excellent listening and analytical skills to assess the interests of prospects
• Experience meeting minimum call volume and/or talk-time goals
• Strong organizational skills and ability to manage time and workload
• Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne's IT management software
• Coachable and eager to learn, with a solid work ethic and positive attitude
• Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
• Bonus Skills include experience with Salesforce (or other CRM), SalesLoft, and other sales tools; as well as experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives
• No degree requirement

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You'll Love

• We are a collaborative, kind, and curious community
• We honor your flexibility needs with full-time work that is hybrid remote
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance
• We help you prepare for your financial future with our 401(k) plan
• We prioritize your work-life balance with our unlimited PTO
• We reward your work with opportunity for growth and advancement

Additional Information

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.