Sales Development Rep: Lead Gen & Appointment Expert

Lifetouch; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Lifetouch, part of the Shutterfly family, is seeking a Sales Development Representative to fuel growth by qualifying leads and connecting prospects with Lifetouch solutions. In a fast-paced, collaborative environment, you will coordinate appointments, build relationships with decision makers, and demonstrate the value of our programs.

Ideal candidates have 1–2 years in sales or customer service, strong communication and organizational skills, and experience with CRM tools like Salesforce.

Qualifications

• Education: High School Diploma or GED. Post-secondary-education strongly preferred.
• Experience: 1 - 2 years in sales and /or customer account service/support or sales prospecting/sales cycle management.

Responsibilities

• Identifies and properly qualifies business opportunities and qualified leads to consistently achieve or exceed calls/day expectations via dialing software for assigned territories/areas.
• Coordinates sales appointments for sales professionals.
• Acts as point of contact for inquiries for assigned accounts and responds accurately in a professional and timely manner. Escalates inquiries/issues as appropriate.
• Presents programs and business solutions to prospective identified decision makers that meet their needs and align with their goals. Addresses and overcomes concerns or objections in a professional manner.
• Emphasize product/service features and benefits, quote prices, commissions and discuss execution and collection process, prepare sales agreements.
• Collaborate and communicate with Sales Support Specialists and local territories to optimize the schedule and profitability.
• Acquires, applies and demonstrates industry and technology knowledge to build credibility and trust with potential customers.
• Appropriately communicate brand identity, value and corporate commitment to excellence.
• Be a subject matter expert (SME) and power user for customer relationship manager (CRM) system.
• Partners with Manager, Inside Sales to identify new sales growth opportunities (e.g., regional and national accounts) and determines corresponding strategic approach. Assist Area Sales Manager on growth and execution strategies.
• Safe guards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.
• Make outbound follow-up calls to communicate utilizing email and product demonstrations.
• Performs other projects or miscellaneous duties as requested or assigned.

Skills

Sales skills

CRM software

Interpersonal skills

Communication skills

Customer service

Organization

Attention to detail

Critical thinking

Multi-tasking

Education

High School Diploma or GED

Tools

Salesforce

Job description

Lifetouch, part of the Shutterfly family, is seeking a Sales Development Representative to fuel growth by qualifying leads and connecting prospects with Lifetouch solutions. In a fast-paced, collaborative environment, you will coordinate appointments, build relationships with decision makers, and demonstrate the value of our programs.

Ideal candidates have 1–2 years in sales or customer service, strong communication and organizational skills, and experience with CRM tools like Salesforce.