Sales Development Rep

ADP, Inc.; Irvine (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

American Heritage Lending, LLC in Irvine, CA is seeking a motivated Sales Development Representative (SDR) to join our mortgage sales team. This entry point role focuses on responding to qualified leads, engaging borrowers, and building relationships with referral partners.

You’ll work with Loan Officers, qualify opportunities, and move prospects through the sales process. The position offers in-office training, a fast-paced environment, and a clear path to advancement into a producing Loan

Qualifications

• High School diploma or equivalent required, degrees preferred.
• 1–3 years in sales, business development, customer service, or related roles.
• Strong communication, interpersonal, and time-management skills.

Responsibilities

• Take inbound and make outbound calls to leads generated through marketing platform.
• Qualify leads and gather initial borrower and property information.
• Educate prospects on investment property lending solutions.
• Identify opportunities for Loan Officers and assist with moving qualified prospects through the sales process.
• Schedule appointments and connect qualified opportunities with Loan Officers.
• Maintain accurate activity, notes, and follow-up in the CRM.
• Monitor your pipeline and consistently meet activity and performance expectations.
• Develop new business and referral opportunities.

Skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Motivation/drive

CRM experience

Microsoft Office

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office Suite

Encompass or CRM/LOS platforms

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Irvine, CA, US

Launch Your Career in Mortgage Lending

Are you competitive, motivated, and driven by results? Do you enjoy building relationships, talking with customers, and being rewarded for your effort?

American Heritage Lending, LLC, located in Irvine, CA, is experiencing tremendous growth and is looking for a motivated Sales Development Representative (SDR) to join our team. The SDR role is designed to be the entry point into our mortgage sales organization. You’ll work closely with our Loan Officers, respond to qualified leads generated through AHL’s marketing platform, develop relationships with prospective borrowers, and identify new business opportunities.

This is a great opportunity for someone looking to build a career in mortgage lending and grow into a producing Loan Officer role.

What You’ll Do

• Take inbound and make outbound calls to leads generated through AHL’s marketing platform.
• Engage prospective borrowers, understand their goals, and identify potential financing opportunities.
• Build relationships with prospective borrowers and referral partners through consistent follow-up.
• Qualify leads and gather initial borrower and property information.
• Educate prospects on AHL’s investment property lending solutions.
• Identify opportunities for Loan Officers and assist with moving qualified prospects through the sales process.
• Schedule appointments and connect qualified opportunities with Loan Officers.
• Maintain accurate activity, notes, and follow-up in the CRM.
• Monitor your pipeline and consistently meet activity and performance expectations.
• Develop new business and referral opportunities.
• Work closely with Loan Officers, Sales Leadership, and internal teams.
• Work in an in-office, team-oriented environment designed to accelerate your learning and development.

What We’re Looking For

• High School diploma or equivalent required.
• Associate’s or Bachelor’s degree preferred.
• 1–3 years of sales, business development, customer service, recruiting, or other customer-facing experience preferred.
• Strong communication and interpersonal skills.
• Competitive, self-motivated, and results-oriented.
• Strong organizational and time-management skills.
• Comfortable making a high volume of calls and having frequent customer conversations.
• Ability to learn complex financial products and concepts.
• Strong follow-up and relationship-building skills.
• Comfortable working in a fast-paced, goal-oriented environment.
• Proficient with Microsoft Office Suite.
• Experience with Encompass or other CRM/LOS platforms is a plus.
• Mortgage experience is helpful but not required.

The SDR position is designed to provide a strong foundation in mortgage sales and investment property lending.

Successful SDRs will have the opportunity to advance based on performance, product knowledge, sales ability, and readiness to take on additional responsibilities.

If you’re competitive, coachable, hungry to learn, and looking for an opportunity to build a long-term career in mortgage lending, we want to hear from you.