Sales Development Manager — Scale SDRs & Enterprise Pipeline

Level AI; Mountain View (CA); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Health, vision, and dental coverage

Flexible PTO

Catered lunch twice a week

Team dinners and offsites

Parental leave

401(k)

Job summary

Level AI in Mountain View is seeking a Head of SDR to build and scale a high-performing outbound team that turns cold outreach into qualified meetings with enterprise CX and contact center leaders. You will hire reps, shape the process, and own the SDR playbook, reporting directly to GTM leadership.

You will mentor top performers, design compensation structures, and drive a culture of accountability and rapid execution in a fast-paced, early-stage environment.

Qualifications

• 3+ years managing SDR or Business Development teams in B2B SaaS.
• Proven track record of surpassing pipeline and meeting targets.
• Strong coaching, mentorship, and leadership abilities.
• Deep knowledge of outbound prospecting best practices (calls, emails, LinkedIn).
• CRM and sales engagement tool proficiency (Salesforce, Apollo, Gong, ZoomInfo).

Responsibilities

• Hire, onboard, and coach a team of SDRs into pipeline producers
• Set KPIs—activity, meetings booked, pipeline sourced; ensure targets met
• Design and refine outbound/inbound sequences based on data
• Partner with Marketing on lead quality, campaigns, and messaging
• Conduct regular call/email reviews and live coaching
• Track SDR performance; report pipeline impact to Sales leadership
• Develop promotion paths from SDR to AE
• Own the SDR playbook and tooling stack
• Foster accountability, learning, and high performance culture

Skills

SDR management

Leadership

Coaching

Outbound prospecting

Data-driven decisions

CRM & SE tools

Tools

Salesforce

Apollo

Gong

ZoomInfo

Job description

Level AI in Mountain View is seeking a Head of SDR to build and scale a high-performing outbound team that turns cold outreach into qualified meetings with enterprise CX and contact center leaders. You will hire reps, shape the process, and own the SDR playbook, reporting directly to GTM leadership.

You will mentor top performers, design compensation structures, and drive a culture of accountability and rapid execution in a fast-paced, early-stage environment.