Sales Development Associate (Talent Reserve Program)

FedEx; Alpharetta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

FedEx in Alpharetta, GA seeks a Sales Development Associate to support the Sales Development team through training and shadowing, providing coverage across open markets while preparing for permanent territory alignment.

You will participate in onboarding, learn CRM/tools, and collaborate on joint calls; the role emphasizes development over quotas, with performance coaching to accelerate readiness for future territory assignment.

Qualifications

• Bachelor’s degree or equivalent.
• Four years of B2B sales experience.
• One year of FedEx B2B sales experience.

Responsibilities

• Participates actively in sales training programs covering company products, services, and sales tools.
• Conducts structured job shadowing with SMB roles to observe best practices in cold outreach and lead qualification.
• Engages in joint customer calls, call cycling, and field visits to build sales competencies.
• Assists active SDR II territories with background research and outbound outreach.
• Participates in performance coaching, call reviews, and pipeline reviews to accelerate readiness for territory assignment.
• Performs other duties and special sales projects as assigned.

Skills

B2B sales experience

CRM proficiency

Education

Bachelor’s degree (or equivalent)

Four (4) years of B2B sales experience

One (1) year of FedEx B2B sales experience

Tools

CRM systems

Job description

As a member of the Sales Development team, the Sales Development Associate is a development-focused role designed for sales professionals preparing for permanent geographic territory alignment.
Rather than maintaining primary ownership of a single assigned territory, the Reserve SDR undergoes rigorous sales training and job shadowing while providing agile, overflow, and interim coverage across unassigned, open, or high-volume market territories.

Essential Functions

• Structured Onboarding & Learning: Participates actively in sales training programs covering company products, services, supply chain solutions, CRM systems, and data-driven selling tools.
• Peer Shadowing & Mentorship: Conducts structured job shadowing with other SMB roles to observe best practices in cold outreach, lead qualification, value proposition delivery, and opportunity handoffs.
• Joint Call Participation: Engages in joint customer calls, call cycling, and field visits with experienced team members to build practical sales competencies and industry acumen.
• Developmental Pipeline Support:In a training and support capacity, assists active SDR II territories with background research, outbound outreach, and prospective lead qualification under a secondary territory mapping framework. This position does not carry direct sales quotas, territory ownership, or incentive compensation eligibility.
• Performance Tracking & Feedback:Actively participates in regular performance coaching, call reviews, and pipeline reviews with sales leadership to accelerate readiness for permanent territory assignment.
• Other Duties:Performs other duties and special sales projects as assigned by leadership.

Minimum Education/Minimum Experience

To be considered for this position, candidates must meet one of the following criteria:

Bachelor’s degree (or equivalent);

OR

Four (4) years of business-to-business (B2B) sales experience;

OR

One (1) year of the Company’s business-to-business (B2B) sales experience.

Preferred Qualifications

Demonstrated Involvement or leadership in school, community, athletic or professional organizations. Experience working collaboratively in team based environments. B2B or high-value B2C sales experience using digital tools & CRM High Volume Prospecting activities and/or inbound virtual customer support experience.

Pay Transparency

Pay:

Additional Details

This is a customer facing role that requires regular in person meetings. Candidates must live within a 50-mile radius of Atlanta, Sandy Springs, Alpharetta, GA or surrounding cities within the territory. This position is not eligible for sponsorship.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)