Sales Development Associate (Talent Reserve Program)

Federal Express Corporation; Hayward (CA); On-site; USD 37,000 - 44,000; Full time

Job summary

Federal Express Corporation is seeking a Sales Development Associate to join the Sales Development team. This development-focused role trains sales professionals and provides shadowing across unassigned territories while offering agile, overflow coverage.

The position emphasizes structured onboarding, joint calls, and hands-on pipeline support, with no territory ownership or quota eligibility. Applicants must meet education/experience criteria, and offers depend on meeting requirements before

Qualifications

• Bachelor’s degree (or equivalent).
• Four (4) years of B2B sales experience.
• One (1) year of the Company’s B2B sales experience.

Responsibilities

• Structured onboarding and learning through sales training programs covering products, services, supply chain solutions, CRM systems, and data-driven selling tools.
• Peer shadowing and mentorship through structured job shadowing with SMB roles to observe best practices in cold outreach and opportunity handoffs.
• Joint participation in calls, call cycling, and field visits to build sales competencies and industry acumen.
• Developmental pipeline support assisting active SDR II territories with background research, outbound outreach, and lead qualification (no direct quotas).
• Performance tracking and feedback through regular coaching, call reviews, and pipeline reviews.

Skills

B2B sales experience - 4+ years

B2B sales experience with FedEx

Education

Bachelor’s degree (or equivalent)

Tools

CRM software

Job description

As a member of the Sales Development team, the Sales Development Associate is a development-focused role designed for sales professionals preparing for permanent geographic territory alignment.

Rather than maintaining primary ownership of a single assigned territory, the Reserve SDR undergoes rigorous sales training and job shadowing while providing agile, overflow, and interim coverage across unassigned, open, or high-volume market territories.

This is an “Offer in Advance” requisition. Applicants must meet the minimum education and experience qualifications at the time of application OR currently meet minimum experience qualifications and meet the minimum education requirements within 120 days of applying. Offers of employment will be contingent upon successful completion of these requirements before Day 1.

Essential Functions

• Structured Onboarding & Learning: Participates actively in sales training programs covering company products, services, supply chain solutions, CRM systems, and data-driven selling tools.
• Peer Shadowing & Mentorship: Conducts structured job shadowing with other SMB roles to observe best practices in cold outreach, lead qualification, value proposition delivery, and opportunity handoffs.
• Joint Call Participation: Engages in joint customer calls, call cycling, and field visits with experienced team members to build practical sales competencies and industry acumen.
• Developmental Pipeline Support:In a training and support capacity, assists active SDR II territories with background research, outbound outreach, and prospective lead qualification under a secondary territory mapping framework. This position does not carry direct sales quotas, territory ownership, or incentive compensation eligibility.
• Performance Tracking & Feedback:Actively participates in regular performance coaching, call reviews, and pipeline reviews with sales leadership to accelerate readiness for permanent territory assignment.
• Other Duties:Performs other duties and special sales projects as assigned by leadership.

Minimum Education/Minimum Experience

To be considered for this position, candidates must meet one of the following criteria:

• Bachelor’s degree (or equivalent);
• Four (4) years of business-to-business (B2B) sales experience;
• One (1) year of the Company’s business-to-business (B2B) sales experience.

Preferred Qualifications

Demonstrated Involvement or leadership in school, community, athletic or professional organizations. Experience working collaboratively in team based environments. B2B or high-value B2C sales experience using digital tools & CRM. High Volume Prospecting activities and/or inbound virtual customer support experience.

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay

FEC_SH25$26.70/hr - $32.04/hr

Additional Details

This is a customer-facing role that requires regular in person meetings. Candidates must live within a 50 mile radius of Hayward, CA or cities within the territory.

California Fair Chance: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).