Sales Development Associate (Talent Reserve Program)

Federal Express Corporation; Alpharetta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Federal Express Corporation is seeking an SDR Associate to join the Sales Development team. The role is designed for career-path development with training and shadowing across unassigned or high-volume markets, not ownership of a single territory.

Candidates participate in onboarding, learn CRM tools, and assist with outbound outreach and qualification. The position emphasizes coaching, collaboration, and readiness for permanent territory assignment.

Qualifications

• Must meet one of: Bachelor's degree or 4 years B2B sales experience or 1 year B2B sales experience.
• Experience in B2B sales and relationship-building is a plus.
• Familiarity with CRM systems and data-driven selling encouraged.

Responsibilities

• Participates in structured onboarding and sales training.
• Shadowing SMB roles to learn cold outreach and lead qualification.
• Join calls and field visits to gain sales acumen.
• Assist active SDR territories with research, outreach, and qualification.
• Participate in performance coaching and pipeline reviews.
• Support other duties and special projects as assigned.

Skills

Sales training

Cold outreach

Lead qualification

CRM systems

Data-driven selling

Education

Bachelor’s degree or equivalent

4 years of B2B sales experience

1 year of B2B sales experience

Tools

CRM software

LinkedIn sales tools

Phone/email outreach tools

Job description

As a member of the Sales Development team, the Sales Development Associate is a development-focused role designed for sales professionals preparing for permanent geographic territory alignment.

Rather than maintaining primary ownership of a single assigned territory, the Reserve SDR undergoes rigorous sales training and job shadowing while providing agile, overflow, and interim coverage across unassigned, open, or high-volume market territories.

Essential Functions

• Structured Onboarding & Learning: Participates actively in sales training programs covering company products, services, supply chain solutions, CRM systems, and data-driven selling tools.
• Peer Shadowing & Mentorship: Conducts structured job shadowing with other SMB roles to observe best practices in cold outreach, lead qualification, value proposition delivery, and opportunity handoffs.
• Joint Call Participation: Engages in joint customer calls, call cycling, and field visits with experienced team members to build practical sales competencies and industry acumen.
• Developmental Pipeline Support:In a training and support capacity, assists active SDR II territories with background research, outbound outreach, and prospective lead qualification under a secondary territory mapping framework. This position does not carry direct sales quotas, territory ownership, or incentive compensation eligibility.
• Performance Tracking & Feedback:Actively participates in regular performance coaching, call reviews, and pipeline reviews with sales leadership to accelerate readiness for permanent territory assignment.
• Other Duties:Performs other duties and special sales projects as assigned by leadership.

Minimum Education/Minimum Experience

To be considered for this position, candidates must meet one of the following criteria:

• Bachelor’s degree (or equivalent); OR
• Four (4) years of business-to-business (B2B) sales experience; OR
• One (1) year of the Company’s business-to-business (B2B) sales experience.

Preferred Qualifications:

Demonstrated Involvement or leadership in school, community, athletic or professional organizations. Experience working collaboratively in team based environments. B2B or high-value B2C sales experience using digital tools & CRM High Volume Prospecting activities and/or inbound virtual customer support experience.

Pay Transparency

Pay:

Additional Details: This is a customer facing role that requires regular in person meetings. Candidates must live within a 50-mile radius of Atlanta, Sandy Springs, Alpharetta, GA or surrounding cities within the territory. This position is not eligible for sponsorship.

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Notice

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].