Sales Development Associate

Houghton Mifflin Harcourt Co; Texas; Hybrid; USD 45,000 - 54,000; Full time

Job summary

Houghton Mifflin Harcourt is seeking a Business Development Rep to qualify leads and accelerate opportunities for Connected solutions. You will convert Marketing Qualified Leads to Sales Qualified Opportunities and schedule customer appointments while traveling up to 10% as needed for internal meetings.

Responsibilities include handling high-volume lead work, meeting first-contact targets, and partnering with Sales to drive pipeline and revenue.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Minimum 1 year business development and/or sales development experience preferred.

Responsibilities

• Qualify customers for sales opportunities based on education landscape and district-level decision makers.
• Schedule customer meetings with Field and Inside Sales Account Executives.
• Maintain timely contact attempts via calls or emails using provided scripts and templates.

Education

Bachelor’s Degree or equivalent work experience

Tools

Salesforce.com

Job description

Purpose of the Role

The Business Development Rep supports multiple regions in qualifying or accelerating opportunity for Connected solutions by converting Marketing Qualified Leads to Sales Qualified Opportunities with scheduled customer appointments, which allows HMH to continuously improve outcomes of Demand Generation.

Job Responsibilities

• Work efficiently through a high volume of leads provided by marketing to qualify customers for sales opportunities.
• Manage time effectively to maintain expectations on first contact attempt and to meet targets for lead conversion rates.
• Qualify customers based on knowledge of education landscape and district/school-level decision makers, alignment of products with funding sources, plus processes for customers to review and place orders.
• Partner with Field and Inside Sales Account Executives to schedule customer meetings, when applicable.
• Complete the required number of voice-to-voice, voicemail, or email contact attempts, utilizing call scripts and email templates provided via the CRM, before dispositioning leads as rejected or converted.
• Meet or exceed Demand Gen targets for total influenced pipeline and revenue.
• Maintain consistent and accurate data in HMH systems, including but not limited to Salesforce.com, in order to accurately represent customer engagement and provide real-time updates that inform progress on best practices for repeatable and scalable strategies.
• Provide input on improving processes that impact lead qualification and conversion rates.

Job Expectations

• This position includes managing inbound and outbound sales calls.
• Inbound leads worked within two business days of assignment.

Corporate Responsibilities

• Collaborate with colleagues via face to face, conference calls, and online meetings.
• Communicate with cross-functional regional and national team members in a timely manner.
• Proactively share customer feedback, market trends, and competitive information with leadership to impact future HMH offerings and solutions.

Experience and Education Requirements

• Bachelor’s Degree or equivalent work experience.
• Preferred: Minimum 1 years’ business development and/or sales development experience.

Travel: Requires some travel up to 10% (1-2 per year as needed for internal meetings)

Physical Requirements:

• Might be in a stationary position for a considerable time (sitting and/or standing).
• The person in this position needs to move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Benefits and Salary Range

Salary Range:$45,000 to $54,000. Our salary ranges are based on national averages. This role also has a competitive bonus structure. We have wide ranges so we can be flexible and determine compensation based on a number of factors including the candidate’s skills, experience, education and location.

Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K-12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom. HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children’s books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

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