Delivery Lead I (Core)

Houghton Mifflin Harcourt Co; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Houghton Mifflin Harcourt is seeking an Associate Delivery Lead (Delivery Lead I) to drive value delivery with Lean Agile practices on cross-functional teams delivering educational content solutions.

You will coach teams, facilitate ceremonies, and collaborate with vendors and stakeholders to ensure timely, high-quality releases across media formats.

Qualifications

• 2 years minimum experience in interactive project management.
• Experience in Lean/Agile/Scrum environments; Scrum Master cert a plus.
• Experience in publishing/education technology products preferred.
• Proficient with Scrum planning tools; Jira experience a plus.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Attention to detail and focus on task completion is critical.

Responsibilities

• Delivery lead on cross-functional teams delivering content solutions.
• Facilitate Agile ceremonies and coach teams to improve delivery.
• Collaborate with DDP and TDM teams; manage backlog and priorities.
• Coordinate with vendors and manage SOWs and Jira tickets.
• Ensure on-time, high-quality content delivery across media formats.

Skills

Project management

Lean/Agile/Scrum

Scrum Master

Educational technology

JIRA

Communication

Education

Bachelor's degree or equivalent in business or relevant technical field

Tools

JIRA

Job description

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The Associate Delivery Lead (Delivery Lead I) within the Core Solutions Business Unit of HMH, facilitates the continuous delivery of value to HMH customers through coordination and collaboration with development teams by leveraging and applying relevant Lean Agile and delivery experience, to service and deliver, digital-first solutions that solve specific market problems that enhance outcomes for Teachers and Students.

With guidance & coaching serves as a Delivery Lead & Scrum Master on a cross-functional team responsible for delivering content solutions. As Scrum master relies on agile methodologies and coaching to encourage the team to discover, use data analysis to test, develop, deliver, and iteratively optimize delivery solutions in a variety of media formats. As Delivery Lead, the DL tasks include engaging with vendors, SOW's, Jira tickets, user stories, Quality Assurance and pushing content to platform environments.

Realistic Preview of Job

• Nurtures a culture of trust, transparency, and accountability within and across teams through clear, repeatable, and measurable processes.
• Helps to define and steer the delivery journey for content experiences on HMH's teaching and learning solutions.
• Delivers value by contributing, encouraging, and implementing fresh, innovative agile delivery solutions that enhance the team's effectiveness at delivering content experiences and process improvements.
• Understands commitments, targets, and scope of deliverables
• With guidance and coaching from more senior members of the Delivery team, carries out delivery tasks such as managing vendors, SOW's, Jira tickets, stories, pushing content to platform environments etc,
• Actively seeks to understand our business drivers and competitive landscape
• Works flexibly across divisions, disciplines, and Scrum Teams
• With guidance and coaching serves as a Delivery Lead I & Scrum Master on a cross-functional team responsible for delivering content solutions, relying on agile methodologies, and coaching to encourage the team to discover, use data analysis to test, develop, deliver, and iteratively optimize delivery solutions in a variety of media formats.
• Understands and applies agile thinking in the execution of Agile ceremonies in such a way as to ensure work is completed on time and is of high quality. Actively participates in retrospectives to identify and offer suggestions and opportunities for solutions to problems.
• Actively seeks to understand the product backlog and priorities of assignments, and fosters that understanding with Agile Leadership, PO's and within the team.
• Uses Agile and scrum communication and observation techniques to uncover potential risks and works with teams to mitigate.
• Maintains a "connected" mindset and looks for opportunities to align across business units where applicable.
• Uses data from a variety of sources, to help inform decisions around team velocity and tracking to OKR's
• Understands and works towards ensuring teams understand the rationale for the collection and monitoring of agreed Agile metrics.
• Completes any required reports accurately and on time
• Takes responsibility to seek out opportunities for deepening own knowledge and expertise in market environment, business acumen, process improvements and Lean/Agile industry progress.
• Actively engages in the HMH Objective and Key Results (OKR) and Performance Management Process (PMP)

Key Stakeholders/Collaborators

• Development Delivery and Planning (DDP) Team and Tech Development Management (TDM)Team
• Scrum Team Members: PXD (Design Experience) DL (Delivery Lead), DPS, Extended Teams

Definition of Success

• Iterative deliveries of solutions that meet market problem needs on time and budget as measured by product sales, customer testimonials, and platform usage data
• Successful delivery of products or projects as outlined in relevant OKRSs and in Product and Sprint Goal.
• Meeting needs as measured by team surveys/retrospectives and other means of team feedback.
• Demonstration of evidence to support own Performance Management goals.

Minimum Years of Experience

• 2 years

Degree Required

• Bachelor's degree or equivalent in business or relevant technical field, is preferred

Skills

• Experience in interactive project management, with Publishing/Education industry technology products preferred
• Experience in a Lean/Agile/Scrum environment
  Scrum Master certification a Plus
• Experience in educational technology a plus
• Proficient in using scrum planning tools. Experience with JIRA a plus
• Strong verbal, written, presentation, and interpersonal communication skills
• Familiar with a variety of publishing and technology industry concepts, practices and procedures
• Ability to motivate, support and understand different project teams
• Strong attention to detail and focus on task completion is critical

How We Work (Competencies)

• Exhibits Organizational Savvy
• Applies Business Insight
• Focus on Customers
• Values Differences

Physical Requirements

• Might be in a stationary position for a considerable time (sitting and/or standing).
• The person in this position needs to move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.

ABOUT US

Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre‑K–12 education content, services, and cutting‑edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom. HMH serves more than 50 million students in over 150 countries worldwide, while its award‑winning children’s books, novels, non‑fiction, and reference titles are enjoyed by readers throughout the world.

For more information, visit http://careers.hmhco.com

PLEASE NOTE

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

Nearest Major Market: Orlando

Job Segment: Book Publishing, Media Publishing, Performance Management, Publishing, Human Resources, Education