Sales Design Associate

Floor Coverings International; Orlando (FL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Base salary + commission

Paid training

Flexible full-time hours

Paid time off

Cell phone allowance

Company phone (Quo)

Annual convention in Mexico

Company van

Gas coverage

iPad for estimates

Job summary

Floor Coverings International Winter Garden is hiring a Design Associate for in-home sales and flooring design. You will meet clients in their homes, present our services, and close sales using our mobile showroom and proprietary software.

The role requires self-motivation, strong communication, and good organization. Experience in flooring is a plus, and the company supports growth as the business expands.

Qualifications

• Sales experience: 3-5+ years in-home and/or outside sales.
• Excellent communication, interpersonal, and organizational skills.
• Self-motivated, able to work independently and in team settings.
• Willing to work evenings and weekends; valid driver’s license.
• Spanish speaking is a plus.

Responsibilities

• Serve as the single point of contact for flooring service requests.
• Visit clients in their homes to discuss and quote flooring projects.
• Follow the sales system using devices and software.
• Coordinate installation timing with Office/Project Managers.
• Assist with product orders and communicate needs clearly.
• Ensure customer expectations are met and collect final payments.
• Follow up on completed projects and obtain referrals.
• Engage in ongoing training and attend networking events.
• Generate leads and contribute to team sales goals.

Skills

Sales experience

Communication skills

Organizational skills

Independent worker

Team collaboration

Networking and relation-building

Public speaking

Urgency and drive

Tech-savvy

Spanish speaking

Education

College Degree

Job description

Benefits:

• Gas coverage
• Annual company convention
• Cell phone allowance
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development

Job Description: Design Associate

Reports To: Franchisee/Sales Manager

Status: Full-time

Floor Coverings International Winter Garden provides the BEST in-home flooring experience in North America and is a fast growing, turnkey flooring provider. We need a sales rep with excellent communication skills, experience, and savvy to meet new clients in their homes and sell them our services and flooring products.

To thrive in this role, you’ll need to be self-motivated, work independently, communicate well, and be highly organized and enjoy a team atmosphere. We are looking for an individual who isn’t afraid to work really hard. Experience in the flooring industry is a plus but not required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.

In-Home Sales Flooring and Design Associate, Perks and Benefits:

• Competitive Compensation: Enjoy a strong $50,000 base salary and a companion commission and bonus structure.
• Comprehensive Training: We provide paid training to equip you for success.
• Flexible Full-Time Hours: Work full-time with flexible scheduling, including evenings and weekends.
• Paid Time Off: Take advantage of 2 weeks of paid time off to recharge. Eligible for paid time off after 6 months.
• Cell Phone Allowance: Receive a monthly $20 allowance for your cell phone.
• Personal Company phone number: We use a company called Quo to give you a company cellphone number using an application on your phone. This allows you to know when it’s a company call vs a personal call. We also have "office" hours and the phone will not ring when you are off.
• Annual Company Convention: Earn the opportunity to attend our annual company convention in Mexico.
• Company Van: Utilize a company van (mobile showroom) for work appointments.
• Gas Coverage: The company covers your gas expenses.
• iPad Tablet: Appointments are run using an iPad with proprietary software to get detailed and accurate quotes.

High Earning Potential:

Approximately 30% of our first-year salespeople earned over $100,000.

KEY RESPONSIBILITIES AND TASKS (Essential Functions):

Sales

• Act as the single point of contact to the customer for all types of flooring service requests
• Go out to client’s homes and meet with them regarding their flooring project
• Follow our Sales System using our devices and software (non-negotiable)
• Coordinate installation time and communication schedule with Office Manager/Project Manager
• Assist Office Manager/Project Coordinator with ordering of products (provide clarification on what needs to be ordered, as needed)
• Communicate customer needs/expectations to Install Manager to make jobs go smoothly
• Go back to finished jobs on day of completion for final walk thru and pick up final payment
• Re-visit finished jobs (5-10 days after) to inspect, take reference pictures and ask for referrals
• Engage in on-going training/educational requirements (may involve travel at company expense)
• Participate in BNI, Chambers and other networking events to build relationships
• Expectation is to generate 50% of your leads after being employed 6 months. Company will help you on how this is to be done.

Provided - Must maintain

• Mobile Flooring Showroom - must be kept presentable, clean and organized with company samples at all times.
• Exhibit care with samples at all times, maintain proper inventory of samples
• In-home Mobile Tablet for estimating – for professional and work related use only
• Electronic measuring device
• Uniform (logo) shirts and/or name tag - to be worn on all sales calls (Casual Docker pants/shorts purchased by employee)
• Floor Coverings International is the authorized Flooring dealer for Costco in Orlando with 4 warehouses. You must adhere to all Costco standards in professionalism and manners and respect the members homes.

Additional Duties And Responsibilities

• Attend regularly scheduled weekly team meeting (Level 10) reviewing organizational goals and individual tasks
• Attend Sales meeting (Typically first week of the month to review previous month’s achievements)
• Improve customer service, perception, and satisfaction
• Fast turnaround of customer requests
• Ability to work in a team environment and communicate effectively

Minimum Experience And Education

• Sales Experience: 3-5+ years of in-home and/or outside sales.
• Drive and Determination: Use competitive drive to exceed sales targets.
• Interpersonal Skills: Exceptional interpersonal, organizational, and communication skills.
• Independence and Teamwork: Ability to work independently and collaboratively.
• Competitive Spirit: Embrace competition and have a strong drive to succeed.
• Problem-Solving: Demonstrate strong problem-solving and negotiation skills.
• Networking Experience: Be able to draw upon current networking contacts
• Positive Communication: Able to communicate effectively both internally and externally
• Detail-Oriented: Pay attention to detail and possess strong organizational skills.
• Integrity: Uphold values of integrity and honesty.
• Tech-Savvy: Be computer literate and self-motivated.
• Public Speaking: Comfortable speaking confidently in public.
• Industry Knowledge: Flooring, construction, or design knowledge is advantageous.
• Ambition: Desire to become part of our "family" and make a six-figure income.
• Urgency: Approach tasks with a sense of urgency.
• Availability: Be available for homeowner appointments in the evenings and on weekends.
• Driver's License: Hold a valid driver's license.

TRAINING AND ONGOING EDUCATION

• Provided

Preferred Experience And Education

College Degree

Spanish speaking

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Sitting 80% (in the office, client’s homes, driving to appointments)
• Standing/walking 20%
• Moderate noise levels from office equipment.
• Minimum lifting requirements of 25 pounds in order to carry sample kits into client’s homes
• Frequent client and interoffice personnel interaction; heavily dependent on excellent customer interaction.
• Hearing – Must be able to hear telephonic equipment and comfortably communicate with clients and others by telephone and in person.
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
• Must be able to drive a vehicle in a safe manner and have a clean driving record.

PERFORMANCE STANDARDS (SUCCESS FACTORS):

Adhere to company core values

Attitude – Integrity – Quality

ATTITUDE:

• We constantly exhibit a positive attitude by being observant, forthright and helpful.

CORE VALUES:

• Deliver what you promise
• Respect the individual
• Have Pride in what you do
• Be open minded to possibilities and practice continuous improvement
• Engage in the community; make it fun

QUALITY:

• We take pride in our brand, product, presentations, and workmanship.
• Our quality is demonstrated through our customer service, meticulous attention to detail and our commitment to quality and safety.
• We stand behind our products and services through industry leading warranties.

Minimum Performance Expectations:

• 75% Demo rate (Leads Issued/Demos)
• 45% Close rate (Demos/Gross Sales)
• Attend all practice/sales meetings unless sick or on vacation
• Set-up Call on all appointments
• Give company story on all Demos
• Show financing on all appointments
• Relentless follow-up on all appointments
• Meet with 2 B2B2C weekly with 5 hours of prospecting

Flexible work from home options available.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.