Sales & Customer Solutions Rep: Up to $70K + Incentives

Charter Communications; Florida; On-site; USD 36,000 - 70,000; Full time

Benefits offered by this job

Competitive pay starting at $18/hour

Lucrative incentives

Free and discounted Spectrum services

Job summary

A leading telecommunications company in Florida is seeking a Sales and Customer Solutions Representative to enhance customer satisfaction and drive revenue growth. The role involves addressing customer inquiries, retaining valued customers, and upselling services. Applicants should have a high school diploma, 6+ months of relevant experience, and a strong command of English. Competitive pay starts at $18/hour, with opportunities to increase earnings through incentives.

Qualifications

• 6+ months of customer service or phone sales experience.
• Strong communication skills in English.
• Flexibility for variable hours, including weekends.

Responsibilities

• Support efforts to enhance customer experience.
• Meet or exceed customer activity goals.
• Respond efficiently to inbound calls and inquiries.
• Master order processing for retained accounts.
• Explain products and services to retain customers.

Skills

Strong English communication skills

Flexibility for variable hours

Adaptability and problem-solving

Knowledge of cable communications products

Education

High school diploma or equivalent

Job description

A leading telecommunications company in Florida is seeking a Sales and Customer Solutions Representative to enhance customer satisfaction and drive revenue growth. The role involves addressing customer inquiries, retaining valued customers, and upselling services. Applicants should have a high school diploma, 6+ months of relevant experience, and a strong command of English. Competitive pay starts at $18/hour, with opportunities to increase earnings through incentives.