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Benefits offered by this job
Free and discounted services (internet, TV, mobile)
Job summary
A leading telecommunications company is seeking a Call Center Customer Solutions Sales Rep in Austin, Texas. The role focuses on retaining customers, upselling services, and enhancing customer satisfaction. Candidates should have a high school diploma and at least 6 months of customer service experience. This position offers a starting pay of $18 per hour, with potential earnings over $70,000 annually for top performers.
Qualifications
6 months of customer service or phone sales experience.
Knowledge of cable communications products: TV, internet, and telephone.
Strong English communication skills.
Responsibilities
Support efforts to enhance customer experience professionally.
Meet or exceed customer solutions activity goals.
Respond to inbound calls and handle inquiries.
Skills
Customer service
Sales techniques
Effective communication
Problem-solving
Adaptability
Education
High school diploma or equivalent
Job description
A leading telecommunications company is seeking a Call Center Customer Solutions Sales Rep in Austin, Texas. The role focuses on retaining customers, upselling services, and enhancing customer satisfaction. Candidates should have a high school diploma and at least 6 months of customer service experience. This position offers a starting pay of $18 per hour, with potential earnings over $70,000 annually for top performers.