Sales Customer Service Representative

Motive Energy; Laredo (TX); On-site; USD 65,000; Full time

Job summary

A leading energy solutions provider in Texas is seeking a Sales Customer Service Representative to drive sales within designated territories. The role requires developing sales strategies and assisting customers with product selection. Ideal candidates should have 2-3 years of sales experience, preferably in material handling, and must be bilingual in Spanish and English. The position offers a base pay of $65,000 plus commission, and potential candidates need a clean driving record.

Qualifications

• High School graduate or equivalent is required.
• Bachelor's degree in Business is preferred.
• Must be familiar and comfortable with the sales process.

Responsibilities

• Develop sales strategies for company products.
• Assist customers with product selection and specifications.
• Follow up on leads and conduct product demonstrations.
• Provide technical knowledge about product capabilities.

Skills

Sales process familiarity

Bilingual (Spanish and English)

Customer service skills

Education

High School graduate or equivalent

Bachelor's degree in Business

Job description

The Sales Customer Service Representative position is responsible for sales of the company's products and services. They work within their designated territory, develop strong client associations and act as the go-to resource.

Responsibilities

• Develops sales strategies for company products and services associated with designated customers/area.
• Assists customers with product selection based on needs, product specifications, and regulations.
• Follows up on leads generated by marketing activities, via telephone calls and/or visiting potential customers to discuss needs and provide product demonstrations.
• Emphasizes product features based on analyses of customer needs and educates customer and sales team on technical knowledge of product capabilities and limitations.
• Completes job walks and provides quotations/bids.
• Coordinates efforts with other internal departments (Parts, Service, Sales, Accounting) to process purchase orders, schedule deliveries, and establish new accounts.
• Follows up and responds to customer inquiries/needs and provides positive, courteous service answering questions regarding product lines, prices, delivery times, warranty periods, customer service, and credit terms.
• Complies with all company regulations and polices.
• Maintains accurate and current customer profiles.
• Provides briefings and reports on sales activities, challenges, forecasts, etc., to management, as necessary or requested.
• All other duties as required.

Education / Training

• High School graduate or equivalent, required.
• Bachelor's degree in Business, preferred.
• Familiar and comfortable with the sales process.
• Clean and current Driver's license (MVR check) in the applying State.

Experience

• 2-3 Years of sales experience, preferably in a material handling/supply chain capacity, preferred.
• Proven success with growing account revenue.
• Bilingual in both Spanish and English

Pay: $65,000 + commission