Sales Customer Service Representative

Smartsearchonline; Laredo (TX); On-site; USD 59,000 - 72,000; Full time

Job summary

Smartsearchonline in Laredo, TX is seeking a Sales Customer Service Representative to drive sales within the designated territory. The role involves assisting customers with product selection, following up on leads, and providing demonstrations.

The ideal candidate will have 2-3 years of sales experience, be bilingual in English and Spanish, and hold a valid driver's license. A Bachelor's in Business is preferred. The position pays around $65,000 plus commission.

Qualifications

• 2-3 years of sales experience, preferably in material handling/supply chain.
• Bilingual in Spanish and English.
• Clean and current Driver's license (MVR) in the applying state.

Responsibilities

• Develops sales strategies for designated customers/area.
• Assists customers with product selection based on needs and specs.
• Follows up on leads and provides product demonstrations.
• Educates customers and sales team on product capabilities and limitations.
• Prepares quotes/bids and completes job walks.
• Coordinates with Parts, Service, Sales, and Accounting to process orders and deliveries.
• Responds to inquiries with courteous service and clear terms.

Skills

Sales experience

Bilingual English/Spanish

Customer service

Education

High School diploma

Bachelor's degree in Business (preferred)

Job description

Job Details

Renewable Energy

Sales Customer Service Representative - Laredo, TX

Posted: 2/23/2026

Job Description

Job ID#: 86414

Job Category: Renewable Energy

Position Type: Direct

Duration: Direct

Shift: 1

The Sales Customer Service Representative position is responsible for sales of the company's products and services. They work within their designated territory, develop strong client associations and act as the go-to resource.

Responsibilities:

• Develops sales strategies for company products and services associated with designated customers/area.
• Assists customers with product selection based on needs, product specifications, and regulations.
• Follows up on leads generated by marketing activities, via telephone calls and/or visiting potential customers to discuss needs and provide product demonstrations.
• Emphasizes product features based on analyses of customer needs and educates customer and sales team on technical knowledge of product capabilities and limitations.
• Completes job walks and provides quotations/bids.
• Coordinates efforts with other internal departments (Parts, Service, Sales, Accounting) to process purchase orders, schedule deliveries, and establish new accounts.
• Follows up and responds to customer inquiries/needs and provides positive, courteous service answering questions regarding product lines, prices, delivery times, warranty periods, customer service, and credit terms.
• Complies with all company regulations and polices.
• Maintains accurate and current customer profiles.
• Provides briefings and reports on sales activities, challenges, forecasts, etc., to management, as necessary or requested.
• All other duties as required.

Education/ Training:

• High School graduate or equivalent, required.
• Bachelor's degree in Business, preferred.
• Familiar and comfortable with the sales process.
• Clean and current Driver's license (MVR check) in the applying State.

Experience:

• 2-3 Years of sales experience, preferably in a material handling/supply chain capacity, preferred.
• Proven success with growing account revenue.
• Bilingual in both Spanish and English

Pay: $65,000 + commission #MTA1