Sales / Customer Service Rep

NEIGHBORLY; New Market (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Company vehicle

Uniforms provided

iPad provided

Job summary

Mr. Handyman seeks a friendly, outgoing Customer Service Representative for its Maryland office. This full-time role involves heavy customer contact by phone, data entry, and coordinating office tasks in a fast-paced environment.

Prior experience in construction is a plus, and a clean driving record is required. Responsibilities include handling customer inquiries, supporting sales efforts, and maintaining organization across projects.

Qualifications

• Punctual and highly organized with strong phone communication.
• Proficient with MS Office, Excel, and QuickBooks.
• Self-starter with ability to work independently.
• Experience in construction is a plus.
• Must have a valid driver's license and be able to pass a background check.

Responsibilities

• Front office work with extensive customer interaction on the phone.
• Extensive computer use and paperwork, some sales, and juggling multiple priorities.
• Work directly with customers to successfully complete current projects and open doors to future projects.

Skills

Punctual

Highly organized

Phone etiquette

MS Office

Excel

QuickBooks

Self-starter

Construction experience

Tools

MS Office

Excel

QuickBooks

Job description

We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities.

We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We are experiencing an unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.

At Mr. Handyman, we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required. You must:

Skills/Requirements:

• Be punctual
• Be highly organized and detail-oriented
• Be able to be friendly at all times on the phone
• Computer experience with Office, Excel, and QuickBooks
• Must be a self-starter
• Experience in the construction field is a plus

Compensation: $15-$17 hourly

For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer service-focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut, are offered a competitive, work environment with the ability to have more control over your earnings and your future. A company vehicle, uniforms and ipad are provided. Must have a valid driver's license and must pass a background check.

Notice

Mr. Handyman InternationalLLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman InternationalLLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.