Sales & Customer Service Associate Part Time

Massage Envy; Bossier City (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive base pay plus bonuses and

Medical, Dental and Vision plans with

Matching 401(k) after 12 months

Employee referral bonus program

Employee Assistance Program

A flexible schedule for a better work;

In-depth product and service training

25% off all products

Job summary

Massage Envy Bossier is seeking a customer-focused associate to deliver outstanding service, educate clients on Total Body Care, and book services while promoting the Massage Envy Wellness Program. You will help drive homecare retail purchases and support clinic flow with a friendly, knowledgeable approach.

Qualified candidates have a high school diploma and strong math/computer skills, enjoy working with guests, and thrive in a fast-paced retail environment.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Customer service

Sales experience

Math skills

Computer skills

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

Job description

Where Better Careers Begin!

Massage Envy Bossier - 2800 Beene Blvd Bossier City, La 71111

Do you have a passion for helping others?

At the Massage Envy Bossier franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($14-$18/hour)
• Medical, Dental and Vision plans with employer contribution
• Matching 401(k) after 12 months
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.