Sales & Customer Service Associate

Massage Envy; Wake Forest (NC); On-site; Full time

Job summary

Join a leading wellness company as a Sales & Customer Service Associate in Wake Forest, NC. This entry-level role focuses on providing excellent customer service, promoting wellness services, and supporting clinic operations. Enjoy a competitive pay structure, flexible scheduling, and a supportive team environment. Ideal candidates will have a high school diploma, sales experience, and a passion for helping others. If you're ready to make a difference in clients' lives, apply today!

Benefits

Competitive base pay of $15+/hour plus bonuses

Matching Simple IRA

Paid time off for full time employees

Employee referral bonus program

Employee Assistance Program

Flexible schedule

In-depth product and service training

40% off all skincare products

10% off on retail items

Employee Membership to assist with wellness

Qualifications

• Previous retail or sales experience required.
• Weekend and night availability.

Responsibilities

• Provide outstanding customer service and promote Total Body Care.
• Support clinic flow by greeting clients and scheduling services.
• Help grow and retain a client base.

Skills

Customer Service

Sales

Critical Thinking

Math Skills

Computer Skills

People Skills

Organizational Skills

Education

High School Diploma

Job description

Join to apply for the Sales & Customer Service Associate role at Massage Envy

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Join to apply for the Sales & Customer Service Associate role at Massage Envy

Where Better Careers Begin!

Massage Envy Wake Forest NC!

Do you have a passion for helping others? At the Massage Envy Wake Forest franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay

• Competitive base pay of $15+/ hour plus bonuses and commissions
• Matching Simple IRA
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance, weekend availability is required
• In-depth product and service training
• 40% off all skincare products, 10% off on retail items
• Employee Membership to assist with wellness
  
  
  

Qualified Candidates

• Have a high school diploma (or equivalent) and previous retail or sales experience (required)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• Have a multi tasking ability and high organizational skills along with easily able to build relationships
• Weekend and night availability
• Have an outgoing personality and enjoy working in a team environment
  
  
  

Day-to-Day

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach
  
  
  

Culture & Support

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge
  
  
  

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

• ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
  
  
  

2023-200006

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wellness and Fitness Services

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