Sales & Customer Service Associate

Massage Envy Franchising, LLC; Roseville (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to wellness and customer care! As part of a vibrant team, you'll play a vital role in enhancing clients' experiences while enjoying flexible schedules and comprehensive benefits. This position offers a unique opportunity to make a positive impact on people's lives through exceptional service and support. With a culture that values individuality and growth, you'll receive the training and encouragement needed to thrive. If you're passionate about helping others and eager to be part of a supportive community, this is the perfect opportunity for you!

Benefits

Flexible Schedules

Healthcare Benefits

Vision and Dental Benefits

Short Term Disability

Life Insurance

401k Matching

Paid Sick Time

Complimentary Membership

Discounts on Skincare Products

Employee Assistance Program

Qualifications

• High school diploma or equivalent required, retail or sales experience preferred.
• Excellent people skills and ability to multitask in a fast-paced environment.

Responsibilities

• Provide outstanding customer service and promote Total Body Care.
• Support clinic flow by greeting clients and scheduling services.

Skills

Critical Thinking

Mathematical Skills

Computer Skills

People Skills

Multitasking

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy East Roseville - 1485 Eureka Rd. G120 Roseville, CA 95661

Do you have a passion for helping others? At the Massage Envy East Roseville franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

• Flexible schedules that are customized to you and your lifestyle.
• Healthcare, Vision and Dental benefits.
• Short term disability, life insurance, 401k Matching, and more.
• Paid sick time - life happens, and we want to be there for you when it does.
• Complimentary Membership a free monthly session and discounted sessions throughout the month!
• Discounts on skincare products and other retail items.
• Employee Assistance Program – 24-Hour Hotline to help you manage the stress of life. Can assist with emotional well-being, financial struggles, dependent care, and much more!
• 401k Matching

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

$16.50 an hour plus commissions

Job ID

2025-232585